Mixed Reviews for a Scanner App
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Mixed Reviews for a Scanner App

Users complain about excessive ads and errors in the app, with some saying the ads block important information. However, others praise the app for its features and live updates on emergency incidents. Retired firefighters enjoy staying connected to their old job through the app. Some suggest adding new airports and making various improvements. Some customers express their frustration with the ads, while others appreciate the app enough to upgrade to the paid version.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Questions

    I deleted this app about 2 weeks after having it for years. It keeps erroring out, repeat postings for the same incident and sometimes they are on there for 2-3 days.

    Sentiment
    • Negative
    Content
    • Content and Coverage
    May 20, 2023
  • Useless

    It’s a great app but they allow the adds to start playing right in the middle of the announcement. The sound from the ads drown out what you’re trying to hear to force you to pay for the app.

    Sentiment
    • Negative
    Content
    • Audio Quality
    May 18, 2023
  • Device transfer

    How can I use my scanner pro account on my iPhone as I upgraded from a android

    Sentiment
    • Positive
    Content
    • App Functionality and Usability
    May 17, 2023
  • Keeps me informed

    The notifications are helpful in keeping me abreast of activity near where I live. Plain and simple, it works!

    Sentiment
    • Positive
    Content
    • Notifications and Alerts
    May 11, 2023
  • Wrong!

    4th largest city in the nation...
    Nothing in Houston/Harris county!!!!

    Sentiment
    • Negative
    Content
    • Content and Coverage
    May 09, 2023
  • Horrible ads

    Won’t let me switch channels fast enough, ads block my trying to stop or silence using controls

    Sentiment
    • Negative
    Content
    • App Functionality and Usability
    May 06, 2023
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Sentiment Analysis (of 30 reviews)
-16 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ‎Police Scanner Radio & Fire based on online reviews collected from App Store. The analysis helps App Developers, Product Managers, Marketing Professionals, User Experience Designers, Customer Service Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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