Mixed Feedback Highlights Usability and Functionality Concerns for 'Noted - Record, Transcribe'
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Mixed Feedback Highlights Usability and Functionality Concerns for 'Noted - Record, Transcribe'

The online reviews for 'Noted - Record, Transcribe' highlight various issues such as difficulties with subscription sign-up, lack of instructions, subpar transcription quality, and unresponsive app behavior. Users appreciate the app's concept and features but express concerns over usability, customization options, and functionality like voice-to-text freezing devices. Suggestions include improving transcription accuracy, adding stereo recording, person recognition in transcriptions, and enhancing user experience. Despite positive feedback on features like live transcription and usefulness for meetings, concerns about forced subscriptions without trying the app remain prevalent.

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Custom Date - Oct 18, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Good app, horrible support

    Actually, I have no problem with the app, at least not so far. My problem comes from having a different facing the images shown here on the site. I wanted to understand what the icons were for so I came here to see and thereā€™s nothing I went to their website and thereā€™s nothing. They have a users guide, but thereā€™s no pictures, no explanation of icons, and the ā€œContact Usā€ button does not work. For an app with all of these accolades, and good - great reviews, youā€™d think they could afford a Customer Service department or at least some photos with explanations. It is in my frustration that Iā€™m writing this review so 2 stars is all I can give.

    Sentiment
    • Negative
    Content
    • Customer Support and Documentation
    Apr 16, 2024
  • Needs stereo mic support

    The apps with stereo recording (Just Press Record, Tape It) have much better audio fidelity, if Noted had that it would instantly be 5 stars.

    Sentiment
    • None
    Content
    • Recording Functionality
    Mar 29, 2024
  • Solid App

    Very solid app. Great for taking audio notes. It now offers transcription, but I just turn on speech to text before I start to record. I wish it was easier to organize, move around, & search through notes, but overall itā€™s a great app that does whatā€™s needed.

    Sentiment
    • Positive
    Content
    • User Interface and Features
    Oct 28, 2023
  • Can’t Use

    I canā€™t get passed the subscription screen to actually try the app. Itā€™s a shame because the watch app was perfect for my needs.

    Sentiment
    • Positive
    Content
    • Subscription Experience
    Oct 15, 2023
  • Review

    Great app concept but I wish it was more customizable with backrground colors, fonts, themes, etc.

    Sentiment
    • None
    Content
    • User Interface and Features
    Oct 05, 2023
  • Can't get past upgrade screen

    There is zero way to get past the subscription screen to even try out the app before deciding if you even want to subscribe. There's a week free trial, but it's the height of ignorance forcing people to sign up before they can even try the app out.
    Uninstalled.

    Sentiment
    • Negative
    Content
    • App Usability and Accessibility
    Sep 04, 2023
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Sentiment Analysis (of 30 reviews)
-17 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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