User Frustrations with LINE App: Issues and Recommendations
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User Frustrations with LINE App: Issues and Recommendations

The recent reviews for the LINE app reveal persistent issues affecting user experience, including frequent app crashes, slow performance, and problems with notifications. Users express frustration over the inability to retrieve passwords and access accounts after updates, as well as dissatisfaction with the lack of features such as the option to mute sticker sounds. The app's security measures have also come under scrutiny for being overly restrictive. Additionally, some users report difficulties in video and photo quality when using the app, particularly on iPhones. Overall, these reviews signal a need for significant improvements to enhance functionality and user satisfaction.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • ไลนค้าง

    ค้างบ่อยมากเลย

    Sentiment
    • Negative
    Content
    • App Performance Issues
    Oct 23, 2024
  • เริ่มเล่นแอป

    19ขวบ

    Sentiment
    • Positive
    Content
    • User Account Management
    Oct 23, 2024
  • โหลดไม่ได้เลยครับ

    โหลดไม่ได้เลยครับ

    Sentiment
    • Negative
    Content
    • App Performance Issues
    Oct 21, 2024
  • ค้าง

    ค้างบ่อยมากกกกกค่ะ

    Sentiment
    • Negative
    Content
    • App Performance Issues
    Oct 21, 2024
  • ไลน์เด้งเข้าไม่ได้แย่มากพอจะเข้าใหม่จากอีเมลเดิมก็ไม่ได้ สลัดเอ่ยยยยยยย

    จบพอเท่านี้

    Sentiment
    • Negative
    Content
    • App Updates Feedback
    Oct 20, 2024
  • ข้อความเก่าหาย ทั้งๆที่ สำรองข้อมูลตลอด

    ช่วยด้วย

    Sentiment
    • Positive
    Content
    • App Performance Issues
    Oct 20, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-63 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for LINE based on online reviews collected from App Store. The analysis helps Product Managers, Mobile App Developers, UX/UI Designers, Customer Support Specialists, Marketing Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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