Fitbit App Dissatisfaction: Bugs, Crashes, Missing Features, and Redesign Frustration
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Fitbit App Dissatisfaction: Bugs, Crashes, Missing Features, and Redesign Frustration

Fitbit's app faces significant user dissatisfaction due to bugs, crashes, missing features like music upload, and a redesign that many find displeasing. Users express frustration with the payment system and removal of key features. Despite being user-friendly, offering detailed tracking, and aiding in weight loss journeys, Fitbit's app stability, user experience, and recent changes post-Google takeover are major concerns.

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Custom Date - Sep 07, 2024
Popular Phrases (of 30 reviews)
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  • Skvělá aplikace

    Úžasná aplikace na kontrolu pohybu, snadno spárovatelná a propojitelná s ostatními zařízeními

    Sentiment
    • Positive
    Content
    • Fitness Tracking Features
    May 11, 2023
  • Super helpful

    Fitbit has helped me so much in my weight loss journey💪👍 thank you

    Sentiment
    • Positive
    Content
    • Fitness Tracking Features
    Apr 09, 2023
  • Working Great But Issues with my Blaze

    The app was well and showing all statistics but I was having issues with connecting to my Fitbit Blaze.

    Sentiment
    • Positive
    Content
    • Compatibility with Other Apps
    Mar 25, 2023
  • Neustale pada komunikace pro oznameni

    Par dni funguje a potom ne, je to otravne.

    Sentiment
    • Negative
    Content
    • App Stability and Performance
    Feb 20, 2023
  • Fitbit

    Vynikající appka. Využívám několik let a nemá chybu.

    Sentiment
    • Positive
    Content
    • User Interface Design
    Aug 29, 2022
  • Fitbit

    Aplikace dobrá, hodinky neopravitelné, těsně po záruce ztmavnul display a není nikdo, kdo by ho vyměnil.

    Sentiment
    • Positive
    Content
    • Customer Support Experience
    Jul 28, 2022
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Sentiment Analysis (of 30 reviews)
20 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Fitbit: Health & Fitness based on online reviews collected from App Store. The analysis helps Product Managers, UX/UI Designers, Mobile App Developers, Customer Experience Strategists, Market Researchers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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