Customer Satisfaction and Quality Highlighted in Reviews for 3D Innovation
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Customer Satisfaction and Quality Highlighted in Reviews for 3D Innovation

Customers overall seem to have a positive experience with 3D Innovation, praising the quick work, quality products, and excellent customer service. Some reviewers highlighted the beauty and emotional value of the 3D products received. However, a few negative reviews mentioned issues with pricing transparency and incorrect orders, leading to dissatisfaction. Despite this, the majority of customers express satisfaction and a willingness to recommend 3D Innovation for personalized 3D products.

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Custom Date - May 18, 2024
Featured Content
  • Easy to design, perfect outcome - and fast!

    Product was easy to design and came in the mail super fast. They emailed me the proof and made corrections per my requests. I ordered two trophies with a double image on both and everything arrived perfectly. Definitely will be ordering again! Thanks!

    Sentiment
    • Positive
    Content
    • Customization Options
    Sep 10, 2019
  • Great customer service

    Great customer service. They went above and beyond to remain in contact with me. I am also satisfied with the final product.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Jul 29, 2019
  • Such beautiful work

    Such beautiful work! I don't know how they do it, but I'm certainly impressed! My son-in-law absolutely loved the crystal and LED stand I had made for him with a picture of himself and his dog.

    Sentiment
    • Positive
    Content
    • Product Quality
    Jul 28, 2019
  • This is my second purchase from 3D…

    This is my second purchase from 3D innovation and it still is high quality and it came within three days of ordering.

    Sentiment
    • Positive
    Content
    • Delivery Time
    Jul 28, 2019
  • LOVED IT!!!!

    I bought a beautiful cube 3D innovation of my mother and her 5 siblings which 1 is sadly no longer with us. His 10 years passed recently and I ordered this surprise and her and I were nothing but satisfied and touched. Will definitely buy more in the future and recommend to people I know!

    Sentiment
    • Positive
    Content
    • Gift Satisfaction
    Jul 27, 2019
  • Sent a review already

    Sent a review already. Did a fantastic job would use the company again ,highly recommend .Thank you,K Lowery

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Jul 26, 2019
  • See All Reviews
Sentiment Analysis (of 30 reviews)
75 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for 3D innovation  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Marketing Professionals, Customer Experience Managers, Business Analysts, Retail Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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