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  • Who is this report for?
    • E-commerce Managers
    • Mobile App Developers
    • User Experience Designers
    • Product Managers
    • Marketing Analysts
User Experience Challenges in Koton Shopping App Revealed by Customer Reviews

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The reviews for the Koton shopping app reveal significant dissatisfaction among users, primarily due to slow performance, difficulties in the registration process, and high shipping costs. Many users reported issues with SMS verification and poor app responsiveness, which hindered their shopping experience. Some customers expressed frustration over defective products and a lack of a review system for purchased items. While a few positive comments cited good discounts and product quality, the overall sentiment reflects a pressing need for improvements in app functionality, customer support, and logistics. The issues raised highlight the importance of enhancing user experience to retain customers.

Source: Google Play Reviews of Koton:Giyim Alışveriş Sitesi

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Customer Feedback Analysis of Koton:Giyim Alışveriş Sitesi

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Custom Date - Dec 07, 2025
Popular Phrases (limited preview)
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Featured Content
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  • cok gec açılıyor resimler hızlı bir yükleme olmuyor

    Sentiment
    • Negative
    Content
    • Slow Application Performance
    Jul 13, 2025

  • cok yavaş ve istediğim ürünü cok zor buldum.

    Sentiment
    • Negative
    Content
    • Slow Application Performance
    Jul 07, 2025

  • sms desteğiniz çalışmıyor. üye olamıyorum ilgilenir misiniz?

    Sentiment
    • Negative
    Content
    • SMS Verification Problems
    Jul 02, 2025

  • üye olamıyorum bi kod gelecek gelmiyor

    Sentiment
    • Negative
    Content
    • Membership Registration Difficulties
    Jun 30, 2025

  • iğrenç kargo çok yavaş gelene kadar verem oldum

    Sentiment
    • Negative
    Content
    • Kargo Fees Complaints
    Jun 11, 2025

  • internetten alışverişlerde ürünler defolu geliyor

    Sentiment
    • None
    Content
    • Product Quality Concerns
    Jun 03, 2025
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Sentiment Analysis (limited preview)
-53 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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About Customer Feedback Analysis Reports

  • This page displays purchase options and a preview of the customer feedback analysis report for Koton:Giyim Alışveriş Sitesi based on online reviews collected from Google Play. The analysis helps E-commerce Managers, Mobile App Developers, User Experience Designers, Product Managers, Marketing Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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