Moen Flo Detector: Unreliable and Overpriced
Moen Flo Detector Feedback Report: Insights & Analysis

Moen Flo Detector: Unreliable and Overpriced

The Moen Flo detector is unreliable, sending false alarms and shutting off water at inconvenient times. Installation and connection to the internet are easy, but the app's water volume measurement doesn't match the website. Some users have experienced issues with high water pressure alerts and random water shut-offs. Customer support is unhelpful, and the device may stop working after a short period of time. Overall, the Moen Flo is overpriced and poorly executed.

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Custom Date - Apr 14, 2024
Featured Content
  • It Won't Pair

    This "smart" water main refuses to pair. The router is 10 feet away with no obstructions, walls, or other electronic gear in the path. Returning.

    • Negative
    • Connectivity Issues
    Jan 13, 2024
  • Works well

    I had a plumber install the valve and I installed the electrical. It works well and gives you comfort knowing you can control a flooding issue or monitor for any size leak. I like the remote closing feature when we are not home. If we had this years ago we could have avoided ruining our kitchen floor from a leaky ice maker line.

    • Positive
    • Installation Experience
    Jan 07, 2024
  • Great device but Too Sensitive

    Great device but trying to measure water usage for each fixture is not realistic.
    Combined with water sensors is a great idea.

    • Positive
    • Water Usage Monitoring
    Jan 06, 2024
  • Knowing there's a water leak

    Very simple to install and setup . Installed in new a vacation home, only used from time to time. Neighbors were gone from their vac. Home and had a leak. THE WELL WAS EMPTIED. Not a good thing to find.

    • Positive
    • Installation Experience
    Dec 16, 2023
  • Stopped working after 14 months

    After expensive install costing over $1000 the product stopped working after 14 months. Moen said my only option is to replace it with a new one. It was two months past warranty. They said they have this problem all the time. Which is why th warranty period is only one year and they do not stand behind the product.

    • Negative
    • Customer Support
    Oct 28, 2023
  • Plastic parts

    This seemed cheap and no way it would hold up in our application. Sending back.

    • Negative
    • Product Reliability
    Oct 17, 2023
  • See All Reviews
Sentiment Analysis
-47 Net Promoter
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