Quick and Easy Delivery with Some Return Process Issues: Maplin Review Summary
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Maplin Customer Feedback Analysis Report: Uncover Insights

Quick and Easy Delivery with Some Return Process Issues: Maplin Review Summary

Maplin provides quick and easy delivery, with products arriving promptly and as described. However, some customers have had issues with the return process. The website is user-friendly, and the customer service team is praised for their helpfulness. Maplin offers a wide range of electronic items at excellent prices. Communication, delivery, and product quality are also highlighted as positive aspects of shopping at Maplin.

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Custom Date - Apr 13, 2024
Featured Content
  • Excellent price, quick delivery

    Unbeatable price, good communication and updates, fast delivery

    Sentiment
    • Positive
    Content
    • Delivery Speed
    Nov 21, 2023
  • Product didn’t work was offered half…

    Product didn’t work was offered half the price to return avoid

    Sentiment
    • Negative
    Content
    • Customer Service
    Oct 02, 2023
  • So far so good

    Quick delivery, product seems ok for now.So far so good 👍👍

    Sentiment
    • Positive
    Content
    • Delivery Speed
    Sep 30, 2023
  • MA8686

    Good price on a cable and it works great. Delivery was quick.

    Sentiment
    • Positive
    Content
    • Price and Value
    Sep 06, 2023
  • My order that I received today

    My order that I received today, four packets consisting of, two A27 battery each is a total of eight that I checked on my battery meter are flat so wish to return

    Sentiment
    • Negative
    Content
    • Return Process
    Jul 08, 2023
  • Very helpful

    I contacted Maplin to ask which cable I needed. Easy to order the recommended cable and it arrived quickly. I really miss your stores though.

    Sentiment
    • Positive
    Content
    • Customer Service
    Jul 01, 2023
  • See All Reviews
Sentiment Analysis
64 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for Maplin  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Market Researchers, Product Managers, Customer Experience Specialists, E-commerce Strategists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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