Mixed Opinions on Leboncoin: Admiration for Functionality, Frustration with Advertisements and Technical Problems
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Mixed Opinions on Leboncoin: Admiration for Functionality, Frustration with Advertisements and Technical Problems

Leboncoin Feedback Analysis: Insights for Enhancing User Experience

Mixed opinions are expressed in the reviews for Leboncoin. Users appreciate the platform's functionality but express frustration with excessive advertisements, technical issues, and perceived lack of support. Complaints about high shipping fees, visibility of boosted ads, and issues with secure payments are prevalent. Some users highlight difficulties in communication and addressing fraudulent listings. Suggestions include improving hybrid car category filters, better customer service, and addressing the prevalence of counterfeit items on the platform.

Source: App Store Reviews of Leboncoin

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Customer Feedback Analysis of Leboncoin

Explore our in-depth analysis of Leboncoin reviews highlighting user concerns and suggestions for platform improvement.

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Custom Date - Dec 22, 2024
Popular Phrases (limited preview)
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Featured Content
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  • Location

    TrĂšs bonne application pour des locataires qui recherche une location

    Sentiment
    • Positive
    Content
    • Listing and Search Functionality
    Jul 02, 2024
  • Recherche

    Toujours une recherche Ă  effectuer et un objet Ă  Ă©changer

    Sentiment
    • Positive
    Content
    • Listing and Search Functionality
    Jul 01, 2024
  • Accès à l’application

    Impossible d’accĂ©der Ă  l’application qui me prend pour robot !!

    Sentiment
    • Negative
    Content
    • Security Concerns
    Jul 01, 2024
  • Avis

    Super site mais frais de port vraiment trop chùre pour n’importe quel article à n’importe quel prix

    Sentiment
    • Positive
    Content
    • Payment and Refund Issues
    Jun 28, 2024
  • Bug signalement annonce

    Impossible de signaler une annonce frauleuse ou hors categorie

    Sentiment
    • Negative
    Content
    • Listing and Search Functionality
    Jun 28, 2024
  • Le bon coin sur portable

    Incontournable
    Bonne application mobile.
    Des efforts concernant la sécurité ont été faits.
    Je recommande

    Sentiment
    • Positive
    Content
    • Security Concerns
    Jun 28, 2024
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Sentiment Analysis (limited preview)
-40 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Leboncoin based on online reviews collected from App Store. The analysis helps Product Managers, Marketing Professionals, Customer Service Managers, E-commerce Specialists, UX/UI Designers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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