Mixed User Feedback on App Functionality
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Mixed User Feedback on App Functionality

Insightful Viber Messenger User Feedback Analysis Report

Users have mixed opinions about the app's functionality, with some experiencing activation problems, slow downloads, and picture-related glitches. However, others appreciate its speed and translation capabilities.

Source: Google Play Reviews of Viber Messenger – Google Play

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Customer Feedback Analysis of Viber Messenger – Google Play

Uncover insights from Rakuten Viber Messenger reviews: activation, performance issues, and more to improve app experience.

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Custom Date - Jan 19, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Activation failed Tap "Help" to learn how to activate your account!!

    Sentiment
    • Negative
    Content
    • Activation Issues
    Jun 27, 2023

  • Ei laci yhtään

    Sentiment
    • Positive
    Content
    • App Performance
    Jan 29, 2022

  • Now it has problems sending pictures, and when it sends it sends x3 the same picture. Has problem showing pictures most of them are black, sending videos doesnt have a upload progress bar so i would know if its sending or has the program crashed.

    Sentiment
    • Negative
    Content
    • Picture Sending Problems
    Dec 31, 2021

  • Editointimahdollisuus viestin lähettämisen jälkeen on tärkeä ominaisuus, muuten aikalailla monen kaltainen.

    Sentiment
    • Positive
    Content
    • Editing Messages
    Nov 12, 2021

  • Cannot answer calls on Oneplus Nord N10. It rings but nothing shows, no caller id no buttons to answer. Everything is updated.

    Sentiment
    • Negative
    Content
    • Call Answering Issues
    Jul 01, 2021

  • Gif's not working, had same problem on earlier update. Otherwise everything else works fine.

    Sentiment
    • Positive
    Content
    • GIFs Not Working
    Jun 13, 2021
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Sentiment Analysis (limited preview)
37 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Viber Messenger – Google Play ‑sovellukset based on online reviews collected from Google Play. The analysis helps App Developers, Product Managers, Customer Support Specialists, UI/UX Designers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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