Mixed Reviews for BestVetCareUS: Competitive Prices but Concerns over Authenticity and Customer Service
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Insightful BestVetCareUS Customer Feedback Analysis Report

Mixed Reviews for BestVetCareUS: Competitive Prices but Concerns over Authenticity and Customer Service

BestVetCareUS receives mixed reviews with customers praising their prices, products, and fast shipping but expressing concerns about authenticity, slow delivery, and customer service. Overall, the company offers competitive prices, a variety of pet medications, and a loyalty program that customers appreciate. While some reviewers highlight positive experiences with prompt deliveries and cost savings, others mention issues such as delays, communication challenges, and doubts about product authenticity.

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Custom Date - May 21, 2024
Featured Content
  • Very easy to use

    Very easy to use. Product is always delivered as expected.

    Sentiment
    • Positive
    Content
    • Ordering Process and Website Usability
    Dec 29, 2021
  • I have ordered a couple times now from…

    I have ordered a couple times now from BestvetcareUS. The process has been so easy and the product and price are great. Shipping is fast! Called customer service with a question and they had the answer quickly and were friendly. They will continue to get my business! Thanks!!

    Sentiment
    • Positive
    Content
    • Customer Service and Communication
    Nov 20, 2021
  • I love BestVetCareUS

    I love BestVetCareUS! Every order placed only took at most nine days to reach us from the U.K. We belong to a beagle rescue group and have shared your site with them and they are as happy as we are with the products and service. Accumulating points to be used toward a subsequent purchase is a much-appreciated bonus as well. Did I mention, the prices are the best around and you can choose free shipping. Thanks for all you do!

    Sentiment
    • Positive
    Content
    • Satisfaction with Prices and Discounts
    Nov 05, 2021
  • Thank you

    I've been highly satisfied with the prices on this site and especially with the speed of delivery of the product. Thank you. I'll recommend this site to everyone

    Sentiment
    • Positive
    Content
    • Price Competitiveness
    Nov 01, 2021
  • Happy to use this provider!

    Very pleased to do business with these people. Efficient service and good prices make for a great experience! Have traded with them for past couple of years and will continue to do so.

    Sentiment
    • Positive
    Content
    • Overall Satisfaction and Loyalty
    Oct 29, 2021
  • Great

    So far, great company to do business with. The first time I ordered, I told my mother who asked me to place an order for her. Hers took a week longer to get to her but that's not bad. Ordered again this year, and order came MUCH sooner than I expected. Love this company.

    Sentiment
    • Positive
    Content
    • Overall Satisfaction and Loyalty
    Oct 27, 2021
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Sentiment Analysis (of 30 reviews)
70 Net Promoter
Score
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for BestVetCareUS  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Product Managers, Customer Service Executives, Market Researchers, E-commerce Strategists to discover insights into what people love, dislike, and need.

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