Customer Feedback Analysis:
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Illuminate Your Business with Feedback Insights

Customer Feedback Analysis: receives generally positive feedback for their wide product selection, prompt shipping, and helpful customer service. Customers appreciate the availability of less common bulb types, ease of navigation on the website, and the quality of the delivered products. However, there are isolated complaints about product quality and customer service. Overall, is praised for being a reliable source for various lighting needs.

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  • Retail Managers
  • Product Developers
  • Marketing Professionals
  • Customer Service Managers
  • Supply Chain Analysts

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Custom Date - Apr 22, 2024
Featured Content
  • Excellent service and great pricing!

    Excellent service and great pricing!! Zackary is a Pro!! Tim

    • Positive
    • Customer Service Experience
    Feb 29, 2024
  • You had the bulbs I needed

    You had the bulbs I needed. Frosted 75w G9 base. Thank you!

    • Positive
    • Product Variety and Availability
    Feb 14, 2024
  • very easy to order and pay

    very easy to order and pay. Got my items fast. Definitely will order from them again.

    • Positive
    • Shipping and Delivery
    Feb 13, 2024
  • Easy to find what I needed

    Easy to find what I needed, and received exactly what I ordered.... quick shipping.

    • Positive
    • Shipping and Delivery
    Jan 27, 2024
  • Quick

    Quick, easy to order, efficient delivery

    • Positive
    • Shipping and Delivery
    Jan 14, 2024
  • Legacy systems support

    The company continues to stock quality bulbs for legacy lighting systems.

    • Positive
    • Product Variety and Availability
    Jan 06, 2024
  • See All Reviews
Sentiment Analysis
78 Net Promoter
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Product Developers, Marketing Professionals, Customer Service Managers, Supply Chain Analysts to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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