Way app users experienced issues with parking reservations, leading to overbooked lots, extra charges, and poor customer service. Complaints include double bookings, misleading information, subscription charges, and lack of refunds. Despite some positive experiences, such as quick cancellations and helpful staff, overall feedback indicates a high level of dissatisfaction and frustration.
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thank you for promptly taking care of the situation. means a lot as it relates to customer service. thank you again.
The representative her name was Donna she was so professional so patient , so professional just what you need when you call and need help she was wonderful know her job very well
Made reservations and needed to cancel. I reached out the company and they responded within 10 min and handle my request promptly. Definitely made things easy for me, thank you!!
Way made the duplicate charge very easy to cancel. Thank you so much for your speedy and helpful services!
They make parking reservations seamless and convenient. Their support team is also quite responsive to their customers needs.
My travel plans changed. I was able to cancel without any issues. Easy cancellation process.
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This page displays purchase options and a preview of the customer feedback analysis report for Way based on online reviews collected from Trustpilot. The analysis helps Customer Service Managers, App Developers, Marketing Professionals, Parking Lot Owners, Product Managers to discover insights into what people love, dislike, and need.
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