Mixed Customer Reviews for the Sony PlayStation 5 (PS5)
Explore In-Depth PS5 Customer Reviews & Insights

Mixed Customer Reviews for the Sony PlayStation 5 (PS5)

The Sony PlayStation 5 (PS5) has received mixed reviews from customers. Some praise its performance, functionality, and lack of disc scratching. However, others complain about its size, lack of exclusives, and issues with downloads and updates. Despite these mixed opinions, many customers are still excited to own the PS5 and enjoy its gaming capabilities.

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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  • Perfect Condition and Arrived Quickly

    I ordered the PS5 for my boyfriend’s 30th birthday on Halloween.
    It arrived early, in discreet packaging (thank you!) and in pristine condition.
    My boyfriend loves it and uses it everyday, he’s very happy with the PS5!

    Sentiment
    • Positive
    Content
    • Delivery and Packaging
    Nov 15, 2023
  • DEFECTUOSO

    No lee ningĂșn CD. Literalmente hay q empujar el cd y lo expulsa muy feo.

    Sentiment
    • Negative
    Content
    • Product Quality
    Nov 13, 2023
  • Next gen baby

    Came in the one piece thank god but box looked a little rough but woohoo next gem baby đŸ„ł

    Sentiment
    • Positive
    Content
    • Delivery and Packaging
    Nov 12, 2023
  • my best

    The Sony Play Station from the legendary PS1 to PS5 has never let me down..! So my 5 star for PS5.

    Sentiment
    • Positive
    Content
    • Product Quality
    Nov 11, 2023
  • Works great

    Just what my son has been begging for. Now he won't stop bugging me for games LOL

    Sentiment
    • Positive
    Content
    • Price and Availability
    Nov 09, 2023
  • Great Console!

    Worked well and internet was great, Probably the best console I've ever used, Props to SONY!

    Sentiment
    • Positive
    Content
    • Console Performance
    Nov 08, 2023
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Sentiment Analysis (of 30 reviews)
53 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for PlayStation 5 Console (PS5) : Everything Else based on online reviews collected from Amazon. The analysis helps Market Researchers, Product Managers, Video Game Retailers, Consumer Electronics Analysts, Digital Marketers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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