Mixed Reviews for App: Great Features, High Charges, and Payment Issues
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Essential Customer Feedback Report for PDF Editor

Mixed Reviews for App: Great Features, High Charges, and Payment Issues

A mixed bag of reviews for the app with some highlighting its great features and ease of use, while others complain about the high charges, difficulty in canceling subscriptions, and crashes. One user had a bad experience with automatic payment after the free trial. Another user found it difficult to edit text and requested a refund. Despite some positive feedback, overall, there seem to be issues with the payment process, cancellation, and functionality of the app.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Not user friendly

    I am canceling the subscription on first day of trial itself
    It’s not easy to edit text

    Sentiment
    • Negative
    Content
    • App features and usability
    Sep 19, 2022
  • The best app!!

    This is the best app for documents it helped me organise my school work it’s the best!!🫂✨

    Sentiment
    • Positive
    Content
    • App features and usability
    Jan 26, 2022
  • I’ve noticed other people facing the same issue..

    This app is amazing but to say it in the most respectful and responsible way,, I was trying this app as a free trial to help my father with his pdf files. I subscribed and after some time I bought a 100$ iTunes card.. redeemed it and once the trial ended

    The money automatically payed the subscription. I really feel empty. I’m really sorry I didn’t know it automatically payed this way. Please, if you know a way. Help me. - Thank you

    Sentiment
    • Positive
    Content
    • Payment issues
    Nov 28, 2021
  • Its a bad ipad

    Because when I wanted to wokr on my ipad pro 3rd generation IT MADE ME PAY AND ITS ACTUALLY NOT SINCE I ALREADY PAID HALF OF MY SALARY ON THIS IPAD THIS A A VER VERY VERY BAD APP DONT DOWNLOAD IT!!

    Sentiment
    • Negative
    Content
    • Payment issues
    Nov 01, 2021
  • I need my money back

    This is a scam i just purchased the subscription and whenever i get into the program it crashes.

    Sentiment
    • Negative
    Content
    • Scam and crashes
    Jun 06, 2021
  • Can’t share

    After editing I can’t share the page just doesn’t navigate to any further point.

    Sentiment
    • Negative
    Content
    • Sharing and navigation
    Jan 19, 2021
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Sentiment Analysis (of 30 reviews)
-28 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ‎PDF Editor based on online reviews collected from App Store. The analysis helps App Developers, Product Managers, Customer Success Specialists, UX/UI Designers, Marketing Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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