eHarmony: A Disappointing and Expensive Dating App
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eHarmony: A Disappointing and Expensive Dating App

eHarmony Feedback Report: Insights into User Discontent

Users complain about eHarmony's low member count, misleading subscription practices, and prevalence of scam accounts. The app is described as a waste of time and money, with limited free features and a high price for paid options. Many users express frustration with the difficulty of canceling subscriptions and the lack of quality matches compared to other dating apps. Overall, eHarmony is criticized for its high cost, lack of results, and poor customer service.

Source: Google Play Reviews of eharmony dating & real love - Apps on

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Customer Feedback Analysis of eharmony dating & real love - Apps on

Uncover truths about eHarmony with our detailed customer feedback analysis. Learn why users find it disappointing.

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Custom Date - Dec 26, 2024
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  • They are the scammers. Please do not purchase any of their plan. They will charge you a huge sum of money even if you cancel before 14 days. The biggest scam of all the dating app is eHarmony.

    Sentiment
    • Negative
    Content
    • Scam
    Nov 06, 2023

  • Spent all 30m on my personality profile setup before account creation just to see blurry pictures... The point of online dating is to see what the other person looks like to see their physical health and preferences. This app is basically a blind date without paying premium. There are also missing features from the app compared to the browser version such as pausing account or visibilities.

    Sentiment
    • Negative
    Content
    • Misleading
    Nov 06, 2023

  • Horrible horrible app. Saw it was the no.1 dating site in UK but unfortunately that is not the case. Paid for a 6 month prescription but the app is not even working 1 month in. Wouldn't recommend it. Horrible site, i have cancelled my subscription and now i have to pay double the amount initially agreed to.

    Sentiment
    • Negative
    Content
    • Expensive Subscription
    Nov 05, 2023

  • SAME AS THE rest of them, full of scammers, girls won't return your messages, way over priced, if you select 6, 12, 24 month plain you will pay till end of plain, even if you leave and cancel your account with in one day, one month you will pay every month, they just keep taking you money, I think they are the biggest scammers, don't forget they can ban you on the spot just you giving your contact details to someone, I thought that's what it is about finding someone and swapping details, RIP-OFF

    Sentiment
    • Negative
    Content
    • Scam
    Nov 04, 2023

  • It's nothing what it seems. I found a lot of scam accounts. I have, on many occasions, reported them. Eharmony refuses to shut them down. A slu of accounts will ask for help with money and help feed them. These are scam accounts. There is a huge amount of them. In my experience, it's 3 out of 5 a fake account. It's a scam for the people who run this site. Once they get your money, you're screwed. The app is a complete joke and scam. Try and shut the app and site down. It's a total sham.

    Sentiment
    • Negative
    Content
    • Fake Accounts
    Nov 04, 2023

  • Would be a zero but I can't rate it that low. I have been paying for this app for a couple months short of a year. Hardly used it and it must have auto renewed for a year subscription. Have tried multiple times to cancel subscription only to be told that I have to pay the entire subscription. I know for a fact that I did not sign up for that long of a subscription. I just have no way to prove it. Buyer beware!

    Sentiment
    • Negative
    Content
    • Poor Customer Service
    Nov 03, 2023
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Sentiment Analysis (limited preview)
-77 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for eharmony dating & real love - Apps on Google Play based on online reviews collected from Google Play. The analysis helps Digital Marketers, User Experience Researchers, Dating App Developers, Consumer Rights Advocates, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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