Mixed Reviews of Binance.US App: Technical Problems, High Fees, and Limited Functionality
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Comprehensive Binance.US App Review Analysis

Mixed Reviews of Binance.US App: Technical Problems, High Fees, and Limited Functionality

Mixed reviews for the Binance.US app ranging from technical problems, high fees, lack of customer service, to concerns about privacy and security issues. Users complain about issues with verification, withdrawal, hidden fees, and limited functionality. Some praise the staking features and ease of use for beginners. Overall, the app receives criticism for its user experience, lack of responsiveness from customer service, and perceived lack of transparency regarding fees and processes.

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Custom Date - Oct 14, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Secure & easy to use

    I got into crypto in 2020- great app, easy to use platform and I feel secure using it! Highly recommend

    Sentiment
    • Positive
    Content
    • Trading Experience
    Apr 11, 2024
  • Milady

    I like the app but I wish if I can buy milady meme coin because I can’t buy here so I hope the launch it here too

    Sentiment
    • Positive
    Content
    • Trading Experience
    Mar 28, 2024
  • Muy mala app

    Nunca me pueden verificar mi cuenta por eso la elimine no me dejaba comprar bitcoin ni nada pĂ©sima app no la recomiendo 👎

    Sentiment
    • Negative
    Content
    • Account Verification Issues
    Mar 27, 2024
  • Utterly useless crypto exchange and app

    Unable to open an account despite being USA citizen with no security, credit, financial issues whatsoever.

    Sentiment
    • Negative
    Content
    • Account Verification Issues
    Mar 26, 2024
  • Fees Have Become Outrageous

    They changed their fees, and now it's super expensive; not even worth trading.

    Sentiment
    • Negative
    Content
    • Fee Transparency
    Mar 25, 2024
  • Doesn’t add payment options

    Doesn’t let you add payment options, even if I completed advanced verification. Pls fix

    Sentiment
    • None
    Content
    • Payment Options
    Mar 22, 2024
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Sentiment Analysis (of 30 reviews)
-43 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Binance.US: Buy Bitcoin & ETH based on online reviews collected from App Store. The analysis helps Fintech Professionals, Cryptocurrency Investors, Product Managers, Customer Experience Analysts, Market Researchers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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