Announcing Free Research Tools: Turn Amazon, Trustpilot, Tripadvisor, Google Play and App Store reviews into market research!
Users Complain About Poor UI, Returning Items, and Security on Amazon App

Users Complain About Poor UI, Returning Items, and Security on Amazon App

30 reviews between May 23, 2023 and May 24, 2023.

The Amazon app has been subject to a barrage of negative reviews, with users complaining about issues with the search function, lists, and UI. Many users have reported difficulty with returning items, glitches in the app and have requested for the return of features that have been removed or changed. There are also concerns about the security of resellers on the app. Users have reported unsatisfactory customer service and problems with late deliveries.

‎Amazon Shopping
Get a comprehensive research report!
Get a comprehensive research report right away

This research report is limited to the analysis of 30 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews.

30 reviews between May 23, 2023 and May 24, 2023.

May 23, 2023 - May 24, 2023

Featured Content

  • Wrong recommendations

    The app continuously recommends female products to men. That is unacceptable and insulting.

    Sentiment
    • Negative
    Content
    • Ads
    May 24, 2023
  • Y’all messed up wishlists

    I know y’all are this awful mega corporation that lots of people hate for lots of reasons but I just kinda wish you’d never touched the wish list UI

    Sentiment
    • Negative
    Content
    • Features and Usability
    May 24, 2023
  • Bad for business

    Amazon keep logging me out of my account and when I make a new. One that keep taking my password away (DELETE AMAZON)

    Sentiment
    • Negative
    Content
    • Technical Issues
    May 24, 2023
  • No

    What happened to my search history? !

    Sentiment
    • Negative
    Content
    • Features and Usability
    May 24, 2023
  • Inspire…

    Get rid of “inspire” and stop messing with the main screen UI.

    Sentiment
    • Negative
    Content
    • Features and Usability
    May 24, 2023
  • Worst customer service

    nomula thirumal and Preethi prasuna
    How do u guys even have a job here
    No help what so ever worstttt experience.

    Sentiment
    • Negative
    Content
    • Others
    May 23, 2023
  • Bug-returns

    Return option tab randomly disappears and reappears since the last 2 updates. Fix it asap please!

    Sentiment
    • Negative
    Content
    • Technical Issues
    May 23, 2023
  • سيء

    اشتريت منتج وصلني مكسور ومارجعولي حقه

    Sentiment
    • Negative
    Content
    • Others
    May 23, 2023
  • Configuración

    Aunque se configura el idioma y la moneda, constantemente la modifica y hay que volver a configurar, muy cansón…

    Sentiment
    • Positive
    Content
    • Features and Usability
    May 23, 2023
  • Freezing

    The app keeps freezing after the most recent update. This has never happened before.

    Sentiment
    • Negative
    Content
    • Technical Issues
    May 23, 2023
  • See All Reviews

Sentiment Analysis

-84 Net Promoter
Score

Popular Topics

Rate this report

Help us to improve this report.

See Other Examples

See other research reports created by our community members from App Store reviews.

See All Research Reports >>
Related Readings

Kimola provides resources to enhance your market research knowledge, providing tutorials, tips and tricks and best practices for different research scenarios.

Frequently Asked Questions
  • This page is a research report based on the analysis of online reviews collected from App Store. It contains the top 30 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media. Also, you can download this report in Excel file format with all the reviews and analyses.

  • Yes, you can, and this is the fun part about Kimola! Kimola offers a variety of free research tools that turn online customer feedback into comprehensive research reports. You can use these tools for different platforms like Amazon, Trustpilot, Tripadvisor, Google Play, and App Store to create your own research reports.

  • Yes, you can have this research report with more reviews analyzed. The page you are viewing is limited to the analysis of 30 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews. Click here you can see the options.

  • Besides free research tools, Kimola also offers software products to collect, analyze and classify customer feedback. Kimola Analytics automatically tracks customer feedback on social media channels, e-commerce sites and articles from news portals. If you already use a tool to collect customer feedback, you can try Kimola Cognitive to upload your existing data for text analysis with sentiment and content classification.

Legal Disclaimer

We would like to clarify that this product is not created by App Store and is not associated with or supported by App Store in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to App Store's terms of use, including copyright regulations, when utilizing the extracted review data.