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Users Complain About Poor UI, Returning Items, and Security on Amazon App

Users Complain About Poor UI, Returning Items, and Security on Amazon App

30 reviews between May 23, 2023 and May 24, 2023.

The Amazon app has been subject to a barrage of negative reviews, with users complaining about issues with the search function, lists, and UI. Many users have reported difficulty with returning items, glitches in the app and have requested for the return of features that have been removed or changed. There are also concerns about the security of resellers on the app. Users have reported unsatisfactory customer service and problems with late deliveries.

‎Amazon Shopping
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30 reviews between May 23, 2023 and May 24, 2023.

May 23, 2023 - May 24, 2023

Popular Phrases

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Featured Content

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  • Wrong recommendations

    The app continuously recommends female products to men. That is unacceptable and insulting.

    Sentiment
    • Negative
    Content
    • Ads
    May 24, 2023
  • Y’all messed up wishlists

    I know y’all are this awful mega corporation that lots of people hate for lots of reasons but I just kinda wish you’d never touched the wish list UI

    Sentiment
    • Negative
    Content
    • Features and Usability
    May 24, 2023
  • Bad for business

    Amazon keep logging me out of my account and when I make a new. One that keep taking my password away (DELETE AMAZON)

    Sentiment
    • Negative
    Content
    • Technical Issues
    May 24, 2023
  • No

    What happened to my search history? !

    Sentiment
    • Negative
    Content
    • Features and Usability
    May 24, 2023
  • Inspire…

    Get rid of “inspire” and stop messing with the main screen UI.

    Sentiment
    • Negative
    Content
    • Features and Usability
    May 24, 2023
  • Worst customer service

    nomula thirumal and Preethi prasuna
    How do u guys even have a job here
    No help what so ever worstttt experience.

    Sentiment
    • Negative
    Content
    • Others
    May 23, 2023
  • Bug-returns

    Return option tab randomly disappears and reappears since the last 2 updates. Fix it asap please!

    Sentiment
    • Negative
    Content
    • Technical Issues
    May 23, 2023
  • سيء

    اشتريت منتج وصلني مكسور ومارجعولي حقه

    Sentiment
    • Negative
    Content
    • Others
    May 23, 2023
  • Configuración

    Aunque se configura el idioma y la moneda, constantemente la modifica y hay que volver a configurar, muy cansón…

    Sentiment
    • Positive
    Content
    • Features and Usability
    May 23, 2023
  • Freezing

    The app keeps freezing after the most recent update. This has never happened before.

    Sentiment
    • Negative
    Content
    • Technical Issues
    May 23, 2023
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Sentiment Analysis

-84 Net Promoter
Score

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Frequently Asked Questions

  • This page is a research report based on the analysis of online reviews collected from App Store. It contains the top 30 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.

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