Mixed Opinions on Walgreens: App Convenience vs. Service Challenges
  • 79 users bookmarked
  • Sources App Store Reviews
  • Size Up to latest 500 reviews (Customizable)
Unlock Insights: Walgreens Customer Feedback Analysis Report

Mixed Opinions on Walgreens: App Convenience vs. Service Challenges

Mixed opinions on Walgreens app and pharmacy services. Customers appreciate quick prescription refills but face issues with photo orders, coupon application, and prescription management. Complaints about app crashes, unhelpful staff, and prescription errors. Some praise excellent service and staff dedication. Overall, a need for improved app functionality, better customer service consistency, and more efficient prescription handling.

Best for
  • Pharmacy Managers
  • Retail Analysts
  • Healthcare Consultants
  • Mobile App Developers
  • Customer Experience Strategists

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
21 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Custom Date - Nov 24, 2024
Featured Content
  • Hard to get refills

    I keep ordering prescriptions that have refills and they disappear?

    Sentiment
    • Negative
    Content
    • Prescription Management
    Mar 24, 2024
  • Unfriendly to Seniors

    I really didn’t appreciate manager’s attitude about arthritis rub. No assistance after I’ve spent $100 in pharmacy for vitamins and prescription drugs!

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Mar 24, 2024
  • Walgreen delivery

    It was first order and horrible experience. They need to work on that. It’s shows same day delivery after 2 hours they still waiting for doordash and i call help center he was like it probably gonna send you next man what are you talking about i need it today they didn’t even send me any notification or anything for being delayed

    Sentiment
    • Negative
    Content
    • Ordering Process
    Mar 24, 2024
  • Needs updates

    This app is terrible. It doesn’t let you use the coupons it offers. It makes you keep resubmitting your payment information. It times out constantly. It says things are in stock that aren’t. I have had numerous issues with this app and try to use it only in an emergency when I cannot get out of my car. I haven’t used the app in months and again I’m on it today and can’t use coupons it’s offering to redeem for the specific product I am looking for.

    Sentiment
    • Negative
    Content
    • Coupon Usage
    Mar 24, 2024
  • Coupons don’t work

    I’m all for saving trees but selecting coupons in the app and expecting them to be applied during checkout does not work.
    Even. The employees say that digital coupons typically don’t get applied at checkout.

    Sentiment
    • Negative
    Content
    • Coupon Usage
    Mar 24, 2024
  • Don’t trust Prescription cancellation over this app

    I usually manage my family’s prescriptions with this app, but one happening is that they didn’t proceed the cancellation request over this app. My partner received all medications even though some of them aren’t necessary and they are cancelled. Their policy is that they cannot reimburse for any medication return. Don’t trust cancellation over this app!

    Sentiment
    • Negative
    Content
    • Prescription Management
    Mar 23, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-4 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
21 users purchased a report in the last 24 hours.
One-time purchase without hidden or recurring costs!
Similar Reports
  1. App Store Reviews 95
  2. App Store Reviews 70
  3. App Store Reviews 97
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Walgreens based on online reviews collected from App Store. The analysis helps Pharmacy Managers, Retail Analysts, Healthcare Consultants, Mobile App Developers, Customer Experience Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by App Store and is not associated with or supported by App Store in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to App Store's terms of use, including copyright regulations, when utilizing the extracted review data.