Customer Feedback Summary for Vegas.com
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Vegas.com Feedback Analysis Report for Savvy Business Insights

Customer Feedback Summary for Vegas.com

Customers praise Vegas.com for its quick and easy ticket booking process, friendly customer service, and convenient website navigation. However, some express dissatisfaction with high fees and booking limitations. Overall, users appreciate the site's efficiency and accessibility for booking tickets and hotels in Las Vegas.

Best for
  • Travel Agency Owners
  • Hotel Managers
  • Customer Service Training Coordinators
  • Digital Marketing Professionals
  • User Experience Designers

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Custom Date - Oct 15, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Tried booking on the app

    Tried booking on the app, but it kept telling me to add country. After numerous attempts I had to call to book. The woman was very helpful and friendly.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Mar 14, 2024
  • Our hotel was in a great location

    Our hotel was in a great location. Vegas to the Grand Canyon and Hoover Dam very accessible. The Strip was right there. The weather was Beautiful.

    Sentiment
    • Positive
    Content
    • Hotel Booking Experience
    Mar 14, 2024
  • Beware per ticket surcharge AND service fee

    Easy to use but the surcharge per ticket plus a $9.95 service fee is excessive.

    Sentiment
    • Negative
    Content
    • Fees and Charges
    Mar 14, 2024
  • I m from Argentina and I was booking…

    I m from Argentina and I was booking two tickets for O Cirque Du soleil. I ve been tryingo to buy them since yesterdya in other pages and it was so difficult that I gave up. Trying in your page today it was so easy and also quickly. Tks.

    Sentiment
    • Positive
    Content
    • Ticket Purchase Experience
    Mar 14, 2024
  • Review, book and pay in short order

    Sat in the pub looking for shows and was able to book and pay within minutes. Very convenient for those on the go.

    Sentiment
    • Positive
    Content
    • Ticket Purchase Experience
    Mar 14, 2024
  • Was fine but you should divulge all the…

    Was fine but you should divulge all the fees that will be added on before you go to the pay section. That may result in not doing it.

    Sentiment
    • Positive
    Content
    • Fees and Charges
    Mar 14, 2024
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Sentiment Analysis (of 30 reviews)
57 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Vegas.com  based on online reviews collected from Trustpilot. The analysis helps Travel Agency Owners, Hotel Managers, Customer Service Training Coordinators, Digital Marketing Professionals, User Experience Designers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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