QuickBooks Online Accounting: User Frustrations and Functionalities Concerns
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QuickBooks Online Accounting: User Frustrations and Functionalities Concerns

The reviews for QuickBooks Online Accounting point out several issues such as difficulties in adding transactions, problems with new updates causing app malfunctions, inability to perform basic tasks, and disappointment with recent changes affecting business operations negatively. Users have highlighted issues with invoice creation, appointment scheduling, expense entry, and synchronization between the app and website. Overall, many users find the app inconvenient, slow, and lacking essential functionalities, leading to frustrations and a sense of being let down by the service.

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  • Accountants
  • Business Analysts
  • Financial Controllers
  • Small Business Owners
  • IT Managers

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Custom Date - Nov 05, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • absolutely pointless!! Currently no way manually enter expenses in mobil app per support rep. thus company can do better. Still can't manually add expenses there is no "plus" sign for it.

    Sentiment
    • Negative
    Content
    • Expense Management Concerns
    Apr 11, 2024

  • Awful app. Cannot view outstanding invoices or open invoices not matter what filter is applied.

    Sentiment
    • Negative
    Content
    • Invoicing Problems
    Apr 10, 2024

  • Migrated to QB online essentials today. I can log onto our company with the mobile app but not possible to do anything!

    Sentiment
    • None
    Content
    • App Functionality Issues
    Apr 09, 2024

  • Updated invoice option to a format that doesn't work with my business and is unable to help. I'm screwed at this time.

    Sentiment
    • Negative
    Content
    • Invoicing Problems
    Apr 08, 2024

  • Recent update made app useless, can't create or edit invoice, have called in to support multiple time with no fix.

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    Apr 07, 2024

  • App doesn't work. It doesn't display anything. Works pretty well through the desktop browser.

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    Apr 06, 2024
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Sentiment Analysis (of 30 reviews)
-56 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for QuickBooks Online Accounting based on online reviews collected from Google Play. The analysis helps Accountants, Business Analysts, Financial Controllers, Small Business Owners, IT Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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