The reviews for GrønlandsBanken highlight various issues such as slow customer service, long waiting times, technical glitches, and inefficiency. Customers express frustration with card replacements, lack of interest rates on savings accounts, and difficulties in accessing digital services. Some also criticize the bank's reluctance to facilitate asset exchanges. However, a few positive comments mention good customer service and adequate digital platforms.
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God kundeservice, udmĂŚrket APP og web services.
Forbedret sagsbehandlingstid og nemmere adgang til digitale løsninger.
Det er fint nok at banken er der. Men der er ingen indlĂĽnsrente pĂĽ min opsparingskonto, sĂĽ det er som at gemme mine penge under min virtuelle madras, hvor der ikke sĂĽ meget som ruller under 1 kr. pr. opsparing.
Ikke umiddelbart proaktiv, dialogbaseret og tilfredsstillende kunderüdgiverservice. Lavpraktiske og tekniske løsninger fungerer.
Ekspedienterne er altid meget venlige, men desvÌrre virker det som om Grønlandsbanken ikke har styr pü smüting.
Jeg mütte bestille mit VisaDankort 3 gange før jeg endelig fik det hvilket tog 4 müneder.
NemID Har jeg ogsü bestilt for 3 gang nu, da det første blev spÌrret fordi jeg aldrig modtog en midlertidig kode, og det andet modtog jeg bare aldrig.
Det kan ikke passe at man skal vente 4 müneder hver gang man bestiller noget. Meget ineffektiv og langsom service er desvÌrre noget jeg har oplevet igen og igen. DesvÌrre har jeg hørt de samme historier fra bekendte med samme oplevelser, sü jeg har nok ikke bare vÌret uheldig.
GrønlandsBanken er ikke lige den bedste bank i verden men ok service og jeg synes at det bliver bedre igennem ürene :D
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