The reviews for GrønlandsBanken highlight various issues such as slow customer service, long waiting times, technical glitches, and inefficiency. Customers express frustration with card replacements, lack of interest rates on savings accounts, and difficulties in accessing digital services. Some also criticize the bank's reluctance to facilitate asset exchanges. However, a few positive comments mention good customer service and adequate digital platforms.
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Sentiment
Positive
Content
Banking Services
May 07, 2018
Det er fint nok at banken er der
Det er fint nok at banken er der. Men der er ingen indlånsrente på min opsparingskonto, så det er som at gemme mine penge under min virtuelle madras, hvor der ikke så meget som ruller under 1 kr. pr. opsparing.
Sentiment
None
Content
Banking Services
May 03, 2018
Ikke umiddelbart proaktiv
Ikke umiddelbart proaktiv, dialogbaseret og tilfredsstillende kunderådgiverservice. Lavpraktiske og tekniske løsninger fungerer.
Sentiment
Negative
Content
Customer Service
Dec 14, 2017
Desværre har jeg kun haft dårlige oplevelser
Ekspedienterne er altid meget venlige, men desværre virker det som om Grønlandsbanken ikke har styr på småting.Jeg måtte bestille mit VisaDankort 3 gange før jeg endelig fik det hvilket tog 4 måneder.NemID Har jeg også bestilt for 3 gang nu, da det første blev spærret fordi jeg aldrig modtog en midlertidig kode, og det andet modtog jeg bare aldrig.Det kan ikke passe at man skal vente 4 måneder hver gang man bestiller noget. Meget ineffektiv og langsom service er desværre noget jeg har oplevet i...
Sentiment
Negative
Content
Inefficiency
Feb 26, 2015
God
GrønlandsBanken er ikke lige den bedste bank i verden men ok service og jeg synes at det bliver bedre igennem årene :D
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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