RTS Financial: Mixed Customer Reviews Highlighting Staff Communication and Payment Delays
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RTS Financial Customer Feedback Analysis Report

RTS Financial: Mixed Customer Reviews Highlighting Staff Communication and Payment Delays

RTS Financial receives a mix of positive and negative reviews from customers. While some appreciate the helpful and communicative staff, others express dissatisfaction with delays in fund release and high charges. Clients highlight specific employees for their exceptional service. Issues raised include communication gaps, delays in payment processing, and dissatisfaction with contract terms.

Best for
  • Financial Analysts
  • Customer Service Managers
  • Business Development Executives
  • Risk Management Professionals
  • Operations Managers

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Custom Date - May 24, 2024
Featured Content
  • Edwin and Fran did a great job helping…

    Edwin and Fran did a great job helping get rolling with yall.

    Sentiment
    • Positive
    Content
    • Account Management Satisfaction
    Apr 23, 2024
  • Ease if transition

    Ease if transition and availability of reaching Thomas anytime I needed

    Sentiment
    • Positive
    Content
    • Communication Effectiveness
    Apr 20, 2024
  • Everyone that I worked with was extremely responsive to emails and phone calls. All questions were answered within a reasonable time.

    Someone was always available to take my call and help me understand exactly what to do, the right way.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 18, 2024
  • Great Service

    Great service. Fast payments. Flexibility

    Sentiment
    • Positive
    Content
    • Payment and Funding Delays
    Apr 17, 2024
  • Awesome in Every Aspect

    Awesome people.. quick Buyout and easy invoice uploading… i give them 10 stars 🤩 keep it up guys..

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Mar 27, 2024
  • Excellent

    The guys are clear , knowledgeable, easy to work with and provide

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Mar 22, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
56 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for RTS Financial  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Customer Service Managers, Business Development Executives, Risk Management Professionals, Operations Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

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