Tabeo Customer Service Criticism Summary
  • 75 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Tabeo Customer Feedback Analysis: Uncover the Truth

Tabeo Customer Service Criticism Summary

Tabeo faces severe criticism for poor customer service and lack of support, especially in dealing with issues related to Smile Direct Club. Customers express frustration over financial disputes, unresponsive communication, and refusal to address service failures. Many feel trapped in payment plans without receiving promised services. Despite some positive feedback on quick responses and efficiency, the overall sentiment is negative, with accusations of unethical behavior and disregard for customer well-being.

Best for
  • Customer Service Managers
  • Financial Analysts
  • Risk Management Professionals
  • Business Strategists
  • Consumer Rights Advocates

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
16 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Export
Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • Extremely rapid response

    Extremely rapid response - Shon was polite and concise; this ensured that the whole process was carried out with ultimate efficiency.

    Sentiment
    • Positive
    Content
    • Communication Speed and Efficiency
    Apr 09, 2024
  • I have learned that taking out a loan…

    I have learned that taking out a loan with Tabeo is risky business. Truth be told, if a company goes bust, Tabeo will find every way to keep your money and not refund you, even if you didn’t receive the full service agreed. A lot of former Smile Direct Club customers are in my position unfortunately. I have now referred my case to the Financial Ombudsman in an attempt to get a refund.

    Sentiment
    • Negative
    Content
    • Company Trustworthiness
    Apr 03, 2024
  • Excellent service and quick response

    Excellent service Megan was very quick in responding and resolving my issue . Fab friendly service 10/10

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 02, 2024
  • I am a smile direct club customer

    I am a smile direct club customer. Tabeo have ignored all emails i have sent them regarding their breach of contract since SDC ceased trading. I am still paying monthly for a service neither SDC or Tabeo are providing. Terrible/no customer service.

    Sentiment
    • Negative
    Content
    • Payment Disputes
    Apr 02, 2024
  • I made a claim against SDC logged with…

    I made a claim against SDC logged with Tabeo regarding a refund for a breach of contract/ life time guarantee. SDC advised Tabeo erroneously that I had not completed check ins. I have send proof to Tabeo that I did include check ins, including pictures but they refuse to cooperate and go back to SDC with the evidence. They just keep staying my case is closed and they will not reopen the complaint. Even in lieu of this evidence.

    Sentiment
    • Negative
    Content
    • Financial Ombudsman Complaints
    Apr 02, 2024
  • Did not end up taking the loan in the…

    Did not end up taking the loan in the end, but Henry and the Tabeo team was quick to approve my application and then dealt with my request to close the account and delete my data

    Sentiment
    • Positive
    Content
    • Loan Application Process
    Apr 02, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
56 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
16 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. RTS Financial Customer Feedback Analysis Report
    Trustpilot Reviews 102
  2. Essential Little Lake Lending Customer Feedback Analysis
    Trustpilot Reviews 74
  3. Discover the Impact of Customer Feedback on Fuzzy
    Trustpilot Reviews 71
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Tabeo  based on online reviews collected from Trustpilot. The analysis helps Customer Service Managers, Financial Analysts, Risk Management Professionals, Business Strategists, Consumer Rights Advocates to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.