Mixed Reviews for OnlyVetMeds.com: Fast Delivery and Competitive Pricing vs. Communication Issues and Delays
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OnlyVetMeds.com Customer Feedback Report: Insights Unveiled

Mixed Reviews for OnlyVetMeds.com: Fast Delivery and Competitive Pricing vs. Communication Issues and Delays

OnlyVetMeds.com receives mixed reviews from customers. While some praise the fast delivery, competitive pricing, and helpful customer service, others complain about communication issues, delays in prescription processing, and difficulties in contacting the company. The main areas of concern include slow response times, problems with prescription verification, and perceived lack of communication between OnlyVetMeds.com and customers' veterinarians.

Best for
  • Veterinary Practice Managers
  • Pet Retail Industry Analysts
  • E-commerce Managers
  • Customer Experience Strategists
  • Veterinary Pharmacists

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Custom Date - Nov 02, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • very happy with this company

    very happy with this company, reasonable price owning 4 dogs to give them all meds that they need, girl was very nice the phone too

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Jun 19, 2021
  • Fast

    Fast, hassle free ordering and receiving. Best, hard to beat pricing to boot.

    Sentiment
    • Positive
    Content
    • Product Pricing Competitiveness
    Jun 18, 2021
  • Excellent service, price and shipping

    Price is excellent for what the medication is and shipping is fast.Customer service is great.

    Sentiment
    • Positive
    Content
    • Product Pricing Competitiveness
    May 28, 2021
  • Price was way better than the vet and…

    Price was way better than the vet and the delivery was fast.

    Sentiment
    • Positive
    Content
    • Product Pricing Competitiveness
    May 17, 2021
  • No customer service

    Called and left message and emailed to get status on order. Still no reply and no one answers the phone. Very poor customer service.

    Sentiment
    • Negative
    Content
    • Communication Effectiveness
    Apr 27, 2021
  • * Easy access to website

    * Easy access to website* Easy navigation of website and placement of order* Quick delivery of order product

    Sentiment
    • Positive
    Content
    • Ordering Process Smoothness
    Mar 05, 2021
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Sentiment Analysis (of 30 reviews)
38 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for OnlyVetMeds.com  based on online reviews collected from Trustpilot. The analysis helps Veterinary Practice Managers, Pet Retail Industry Analysts, E-commerce Managers, Customer Experience Strategists, Veterinary Pharmacists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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