Kimola Newsletter 3# Dating is a matter of budget.

Oct 21, 2022 - 5 min read
Kimola Newsletter 3# Dating is a matter of budget.

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 Customer Service

Customer service shouldn’t just be a department

Today, customers have many channels through which they can contact businesses to express their satisfaction or dissatisfaction. Emails, surveys, review sites, social media and more. Given all this unstructured data, manually processing each and every feedback would be inefficient and impossible for a business. At the end of the day, a company's goal should be to use technology to categorize and analyze the customer feedback it receives through all the channels mentioned earlier. Here is one of the easiest customer feedback analysis software, Kimola Analytics, helping businesses discover what customers are saying about their experience. If you want to experience Kimola Analytics, you can sign up and set up a 7-day free trial here. Continue reading

This Week in Kimola Newsletter

Dating has a price

Inflation affects every aspect of human life, including dating. The research conducted by LendingTree with 1,578 people in the USA focuses on people's dating habits. According to the research's prominent findings, 77% of daters say dating could be easier if they had more money. This is more common among men (83%) than women (73%). In addition, a lack of money directly impacts some, as nearly 1 in 5 (19%) who are dating say they’re going on fewer dates because of inflation.14% try to spend less money on dates. Regardless of whether they’re actively dating, more than half of men (54%) say the man should pay for a first date. Additionally, millennials (22%) seem more likely to get into debt due to their dating spending habits.

Bottled Water The Most Preferred Beverage

In a study conducted by Harris Poll on behalf of the International Bottled Water Association with 2,057 participants in the USA, 4 out of 5 (83%) people say that water is one of their most preferred beverages and that bottled water is among their most preferred beverages. Also, 9 out of 10 respondents (91%) think bottled water should be available wherever other beverages are sold. When it comes to water bottles, a significant portion of the participants (73%) prefer plastic bottles; 16% prefer glass and 6% metal bottles. If plain bottled water is not available, 70% of those who identify bottled water as among their most preferred beverages said they would choose another packaged drink such as soda (22%), sparkling or sweetened or flavored bottled water (10%), sports drink (8%).

Consumers Share Data, With One Condition

The "2022 Coupon Preferences Survey" conducted by Capterra with the participation of 981 consumers in the USA reveals that consumers are very willing to provide information to get discounts. According to the research's key findings, 91% of consumers say they sometimes look for coupons before making an online purchase, while 32% do so every time. 71% of online shoppers use coupon codes whenever possible. In addition, consumers seem eager to share their data for discounts. Most consumers are willing to give their email address (85%), gender (70%), and name (60%) in exchange for a discount. On the other hand, 86% of online shoppers say they can shop from a new business if they have coupons.

Mental Health Ranks 2nd in Global Health Issues

The "Annual Ipsos World Mental Health Day Survey" conducted by Ipsos with 23,507 people in 34 countries discusses how mental health relates to physical health, how we talk about mental health problems and how health services treat them. For the first time, when people are asked to think about their most important health problems, mental health (36% of the global national average) ranks higher than cancer (34%). More than half (58%) of respondents say they think “often” about their own mental health. On average, 76% say mental and physical health are equally important. While two-fifths (41%) say that physical health is given higher priority by health services than mental health; the rate of those who say that more importance is given to mental health is 12%. In general, mental health problems are felt more strongly by people under 35, women, and people with low incomes.

Fear of Root Canal Treatment

Research conducted by Sonendo with adults over the age of 35 in the US reveals widespread anxiety and fear about root canal treatment. According to the important data of the study, 60% of the participants had a root canal treatment before. However, more than 67% of survey respondents say they are terrified of getting a root canal procedure.  When faced with the need to undergo a root canal, more than 80% of respondents describe their emotions as anxious or scared. Also, 77% say they would rather be forced to sleep at the airport after a cancelled flight than have root canal treatment. About 80% of the participants say that they would prefer to leave social media for two weeks rather than have root canal treatment.

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