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Yodel Delivery Service: Friendly and Efficient with Some Room for Improvement

Yodel Delivery Service: Friendly and Efficient with Some Room for Improvement

40 reviews between Dec 12, 2023 and Dec 12, 2023.

Yodel provides friendly and efficient delivery service, with prompt and on-time deliveries. However, there have been some instances of packages being left in the rain or in plain sight. Overall, the drivers are professional and courteous, and the company keeps customers well-informed about their deliveries.

Yodel 
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40 reviews between Dec 12, 2023 and Dec 12, 2023.

Dec 12, 2023 - Dec 12, 2023

Featured Content

  • Driver did not even bother to ring the…

    Driver did not even bother to ring the doorbell. Just left the package on the doorstep where it got soaked. Fortunately I happened to open the door and found it

    Sentiment
    • Negative
    Content
    • Delivery Service
    Dec 12, 2023
  • Frequent updates and parcel arrived on…

    Frequent updates and parcel arrived on time, polite driver.

    Sentiment
    • Positive
    Content
    • Timeliness
    Dec 12, 2023
  • Great experience w Yodel!

    Everything on time, delivery with care, helpful and nice driver. Thank you!

    Sentiment
    • Positive
    Content
    • Delivery Service
    Dec 12, 2023
  • Delivery within time slot parcel in…

    Delivery within time slot parcel in good order

    Sentiment
    • Positive
    Content
    • Timeliness
    Dec 12, 2023
  • Parcel left outside in view for any…

    Parcel left outside in view for any passing people to see.

    Sentiment
    • Negative
    Content
    • Security
    Dec 12, 2023
  • Yodel says delivery was attempted

    Yodel says delivery was attempted. I have a Ring doorbell and no delivery was attempted. They have the correct address and postcode. This was wine from Italy which I was promised today for a party I am organising.

    Sentiment
    • Negative
    Content
    • Communication
    Dec 12, 2023
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Sentiment Analysis

62 Net Promoter
Score

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