Mixed Reviews for Safestay London Kensington Holland Park: A Summary
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Mixed Reviews for Safestay London Kensington Holland Park: A Summary

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Safestay London Kensington Holland Park has received mixed reviews, highlighting both strengths and weaknesses. Many guests appreciate the excellent location in the beautiful Holland Park and commend the friendly staff. However, numerous complaints have been made regarding cleanliness, maintenance issues like mold and broken showers, as well as inconsistent heating and security concerns. Some guests reported negative experiences with staff behavior and inadequate communication. While the hostel offers budget-friendly accommodation and basic amenities, it is advised for travelers to weigh the pros and cons before booking, particularly regarding hygiene and service quality.

Source: Tripadvisor Reviews of Safestay London Kensington Holland Park

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Customer Feedback Analysis of Safestay London Kensington Holland Park

Discover insights from our analysis on Safestay London Kensington Holland Park's customer feedback. Improve your service today.

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  • Excellent stay.

    Wonderful location in the hear of Holland Park. The rooms and facility were very clean and the vibe was friendly, respectful and peaceful. Staff were very friendly, professional and were attentive when addressing needs. Would definitely stay again.

    Sentiment
    • Positive
    Content
    • Cleanliness Issues
  • Horrendo

    NO VAYAS AQU脥. Uno de los peores albergues en los que he estado. El personal es extremadamente grosero, las duchas no funcionan correctamente, no limpian los ba帽os. Absolutamente repugnantes, sucios, extra帽os y espeluznantes viejos en todas partes, lleven su dinero a otra parte.

    Sentiment
    • Negative
    Content
    • Cleanliness Issues
  • ¡No vayas allí!

    El personal es terrible, muy antip谩tico y grosero, la ubicaci贸n es perfecta pero es demasiado ruidoso ya que est谩 al lado de alg煤n tipo de teatro o escenario donde hay actuaciones musicales todos los d铆as, las habitaciones ol铆an mal, las m谩quinas expendedoras no cargadas y varios art铆culos no se pod铆an dispensar, el desayuno no vale 8 libras

    Sentiment
    • Negative
    Content
    • Cleanliness Issues
  • Ostello nel cuore di Londra

    Mi sento di consigliare questo ostello ubicato nel bel mezzo di Holland Park, nel cuore di Londra. Struttura curata in un bellissimo palazzo immerso nel verde.Camere spaziose e non troppo affollate, bagno condiviso pulito e moderno. Letto comodo.

    Sentiment
    • Positive
    Content
    • Value For Money
  • Excelente pero... para un miembro del personal.

    El albergue es excelente, pero un miembro del personal del turno de noche (15/02/2024) nos ech贸 del sal贸n y del bar a las 05:30 diciendo que estaba cerrado y que abre a las 07:00. Ten铆a la impresi贸n de que el sal贸n, el bar y la recepci贸n est谩n abiertos las 24 horas. El desayuno es a las 07:00. Fue grosero y arrogante y dijo que es mi regla. Aparte de 茅l, el albergue es bueno y todos los dem谩s miembros del personal fueron educados.

    Sentiment
    • None
    Content
    • Staff Friendliness
  • Cheap and still not worth it

    Ikke rene toiletter. Elendig beliggenhed. Stedet er helt vildt billigt, s氓 det skal kun v忙re for at spare penge, at man v忙lger Safestay Kensington Holland Park. Vil du k酶be en vand om aften (hvor alle supermarkeder har lukket), skal du af med 拢2 for en d氓se, hvilket er dumt at man ikke kan k酶be en flaske at have med sig p氓 v忙relset

    Sentiment
    • Negative
    Content
    • Cleanliness Issues
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Sentiment Analysis (limited preview)
-23 Net Promoter
Score
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