User Frustrations with myASNB App: Key Issues and Recommendations
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    • UX/UI Designers
    • Mobile App Developers
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User Frustrations with myASNB App: Key Issues and Recommendations

Transform myASNB Experience: Insightful User Feedback Report

The reviews for the myASNB app reveal significant user frustration, primarily due to persistent issues with push notifications and withdrawal processes. Many users report difficulties in verifying accounts and frequent crashes, particularly when trying to use key functions like Target Labur. Despite some positive feedback regarding ease of use, the overall sentiment is negative, with complaints about the app's performance and user experience. Users express a strong need for improvements in functionality, especially for financial transactions. The app's inconsistency in language settings further aggravates user dissatisfaction, leading to calls for immediate fixes and enhancements.

Source: Google Play Reviews of myASNB

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Customer Feedback Analysis of myASNB

Unlock insights with our myASNB app feedback report. Discover key user frustrations and enhancement recommendations.

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Custom Date - Apr 26, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Terrible system, terrible server, cant withdrawal, cant login, cant change password.. Very useless stupid system. Cant get anything done with app or website. Going to report to ES.

    Sentiment
    • Negative
    Content
    • Withdrawal Difficulties
    Mar 20, 2025

  • Selalu lag apps ni, tiap kali masuk mesti suruh update kata laluan, suruh tukar itu ini, padahal da buat, harap dapat fix secepat yg mungkin ya

    Sentiment
    • Negative
    Content
    • App Performance and Bugs
    Mar 20, 2025

  • I verified my account failed but don't know the reason, and cannot click the retried button even though click for many times. The app has no reaction and I don't know what should I do until I ask the live agent. Poor experience in this app, you should mentioned anything instead of no response like a small app, please

    Sentiment
    • Negative
    Content
    • Account Verification Issues
    Mar 19, 2025

  • cannot withdrawal.. otp cannot direct to page.. haiyaa

    Sentiment
    • Negative
    Content
    • Withdrawal Difficulties
    Mar 18, 2025

  • duit juta² nak bagi app okay sikit pun tak boleh ke

    Sentiment
    • Negative
    Content
    • App Performance and Bugs
    Mar 18, 2025

  • saya first time ada bank ni..jadi mohon maaf agak tak brapa tau sngat pasal urus "bank account"🙏🏻🥲 sbb bank about money forgive me

    Sentiment
    • Positive
    Content
    • User Experience Issues
    Mar 18, 2025
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Sentiment Analysis (limited preview)
-16 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for myASNB based on online reviews collected from Google Play. The analysis helps Product Managers, UX/UI Designers, Mobile App Developers, Customer Experience Strategists, Digital Marketing Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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