User Frustrations with myASNB App: Key Issues and Recommendations
Transform myASNB Experience: Insightful User Feedback Report
The reviews for the myASNB app reveal significant user frustration, primarily due to persistent issues with push notifications and withdrawal processes. Many users report difficulties in verifying accounts and frequent crashes, particularly when trying to use key functions like Target Labur. Despite some positive feedback regarding ease of use, the overall sentiment is negative, with complaints about the app's performance and user experience. Users express a strong need for improvements in functionality, especially for financial transactions. The app's inconsistency in language settings further aggravates user dissatisfaction, leading to calls for immediate fixes and enhancements.
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Terrible system, terrible server, cant withdrawal, cant login, cant change password.. Very useless stupid system. Cant get anything done with app or website. Going to report to ES.
Sentiment
Negative
Content
Withdrawal Difficulties
Mar 20, 2025
Selalu lag apps ni, tiap kali masuk mesti suruh update kata laluan, suruh tukar itu ini, padahal da buat, harap dapat fix secepat yg mungkin ya
Sentiment
Negative
Content
App Performance and Bugs
Mar 20, 2025
I verified my account failed but don't know the reason, and cannot click the retried button even though click for many times. The app has no reaction and I don't know what should I do until I ask the live agent. Poor experience in this app, you should mentioned anything instead of no response like a small app, please
Sentiment
Negative
Content
Account Verification Issues
Mar 19, 2025
cannot withdrawal.. otp cannot direct to page.. haiyaa
Sentiment
Negative
Content
Withdrawal Difficulties
Mar 18, 2025
duit juta² nak bagi app okay sikit pun tak boleh ke
Sentiment
Negative
Content
App Performance and Bugs
Mar 18, 2025
saya first time ada bank ni..jadi mohon maaf agak tak brapa tau sngat pasal urus "bank account"🙏🏻🥲 sbb bank about money forgive me
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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