User Insights on Reddit App: Performance Issues and Mixed Experiences
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User Insights on Reddit App: Performance Issues and Mixed Experiences

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The reviews for the Reddit app reveal a divided user experience, with many users expressing dissatisfaction due to frequent app crashes, slow performance, and frustrating navigation issues. Users report that the app refreshes too often, making it difficult to follow discussions. While some users appreciate Reddit for its community and diverse content, others cite issues with content moderation and notification management, leading to negative experiences. Despite a loyal user base that finds value in the platform for sharing hobbies and discussions, the app's technical shortcomings and user support concerns significantly impact overall satisfaction.

Source: Google Play Reviews of Reddit

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Customer Feedback Analysis of Reddit

Discover key insights from user feedback on the Reddit app, addressing performance issues, engagement, and more.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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  • Reddit de app werkt matig. De app start vaak niet op en filmpjes kunnen soms niet afgespeeld worden.

    Sentiment
    • None
    Content
    • App Performance Problems
    Oct 19, 2024

  • Heerlijk platform om vanalles op te kunnen lezen, maar ook posten. Alleen het antwoorden op een reply in het begin riep moordneigingen op, omdat het er steeds vanaf gehaald werd. Daarom maar 3 sterren

    Sentiment
    • None
    Content
    • User Experience Issues
    Oct 13, 2024

  • Keeps freezing after being idle. Third party apps gone for this?

    Sentiment
    • Negative
    Content
    • App Performance Problems
    Oct 08, 2024

  • The app refreshes too much and you can't control it. Ä°t's even worse if you have custom feeds: it refreshes much more with no new posts; it simply brings you to the top. So you have to scroll all the way down to where you were. Also an arrow for top comment of the previous thread is way overdue!

    Sentiment
    • None
    Content
    • User Experience Issues
    Oct 06, 2024

  • Big fail..the app doesn't work( and the site also not) properly and with lots of errors, when you contact the helpdesk/bug support you have to send a message/post where they not responding to

    Sentiment
    • Negative
    Content
    • App Performance Problems
    Oct 04, 2024

  • Which you could select an accent collor in dark mode, like you can do in light mode. Also the app freezes when you open a notification of it.

    Sentiment
    • Negative
    Content
    • Feature Requests
    Oct 02, 2024
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Sentiment Analysis (limited preview)
-3 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Reddit based on online reviews collected from Google Play. The analysis helps Product Managers, User Experience Designers, Mobile App Developers, Content Moderators, Digital Marketers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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