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This report is based on publicly available user reviews and generated for research purposes only. It does not include copyrighted content and is not affiliated with or endorsed by any brand, business, or platform mentioned.
Critical User Reviews Highlight SunExpress App Failures
  • 71 users bookmarked
  • Who is this report for?
    • Mobile Application Developers
    • User Experience Designers
    • Product Managers in Aviation
    • Customer Service Executives
    • Airline Operations Analysts
Critical User Reviews Highlight SunExpress App Failures

SunExpress App: Critical Review Insights Unveiled

The SunExpress airline app has been widely criticized by users for its numerous shortcomings. Many reviews highlight issues with user experience, including difficulties with account access, check-in processes, and technical glitches. Users often report having to repeatedly enter their information without the app saving their credentials, leading to frustration. Errors during payment and check-in have also been common, hindering the overall convenience of flight management. Despite being a major airline, the app's design and functionality appear outdated and lacking key features expected in modern airline applications. Some users express frustration over perceived unfair practices regarding seat selection. Overall, the feedback indicates a significant need for improvements to enhance usability and reliability.

Source: App Store Reviews of SunExpress

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Customer Feedback Analysis of SunExpress

Insightful analysis of SunExpress App reviews highlighting user experience & technical issues for improvement.

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Custom Date - Dec 05, 2025
Popular Phrases (limited preview)
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  • Rezalet bir uygulama

    Sürekli hata veren ve hiçbir işlem yapılamayan uygulama.

    Sentiment
    • Negative
    Content
    • Application Functionality
    Oct 05, 2025
  • Üyelik hesabı yok

    Kişisel bilgilerimi ve üyelik numaramı kaydetmiyor

    Sentiment
    • Negative
    Content
    • Membership Features
    Sep 10, 2025
  • En Kötüsü

    Bu uygulama hayatımda gördüklerim içinde en kötüsü.

    Sentiment
    • Negative
    Content
    • Application Functionality
    Jul 15, 2025
  • Poor app

    No login, and failing during payment

    Sentiment
    • Negative
    Content
    • Payment Issues
    Jun 17, 2025
  • Üyelik

    Üyelik uygulama içinde görünmüyor

    Sentiment
    • Negative
    Content
    • Membership Features
    May 30, 2025
  • Berbat

    Koskoca havayolu şirketi bir uygulama yaptıramamış !!!

    Sentiment
    • Negative
    Content
    • Application Functionality
    May 14, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
-86 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for SunExpress based on online reviews collected from App Store. The analysis helps Mobile Application Developers, User Experience Designers, Product Managers in Aviation, Customer Service Executives, Airline Operations Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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