Exceptional Service, Delicious Food, and Helpful Staff at Mövenpick Grand Al Bustan Dubai
Exclusive Insights: Mövenpick Grand Al Bustan Dubai Feedback Report

Exceptional Service, Delicious Food, and Helpful Staff at Mövenpick Grand Al Bustan Dubai

Casablanca St - Garhoud - Dubai - United Arab Emirates

Mövenpick Grand Al Bustan Dubai stands out for its exceptional service, delicious food, and helpful staff. Guests praise employees like Kim and Wang for their kindness and assistance. The hotel offers a relaxing environment with spacious rooms and a variety of dining options, including a highly recommended Japanese restaurant. Specific mentions of appreciation go to Abdelrahman for his lifeguarding skills and Ayyappan for his helpfulness. Some minor issues regarding room service and furniture are noted, but they do not overshadow the overall positive experience. Visitors highlight the excellent seafood buffet and eastern desserts. Ms. Kim receives particular praise for her hospitality and service, while Beth is commended for her professionalism at the Hibachi Japanese restaurant.

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Popular Phrases (of 30 reviews)
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Featured Content
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  • The best Hotel in Dubai & The employee KIM really good and nice

    Sentiment
    • Positive
    Content
    • Staff Friendliness

  • very good location. poor room service and very old furniture in some rooms.

    Sentiment
    • Negative
    Content
    • Room Experience

  • المكان مريح ونظيف وهادئ الاكل عندهم روعه والمكان جميل

    Sentiment
    • Positive
    Content
    • None

  • Kim was very helpful and kind. Shoiab assist us for laggage

    Sentiment
    • Positive
    Content
    • Staff Friendliness

  • Good place to stay in close to airport and shopping malls.

    Sentiment
    • Positive
    Content
    • Location Convenience

  • Staffs, facility, food and service 5* thanks wang and Kim

    Sentiment
    • Positive
    Content
    • Service Quality
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Sentiment Analysis (of 30 reviews)
86 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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