Mixed Reviews for Kempinski Central Avenue Dubai
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Mixed Reviews for Kempinski Central Avenue Dubai

Sheikh Mohammed bin Rashid Blvd - Downtown Dubai - Dubai - United Arab Emirates

Kempinski Central Avenue Dubai receives mixed reviews with guests praising the central location, beautiful decor, and friendly staff members like Ragesh and Jiven. However, some guests express disappointment with slow service, unprofessional reception staff, and the need for renovations. The direct access to Dubai Mall, convenient parking, and delicious food are highlighted positives, while challenges with service speed and staff professionalism are consistent areas for improvement.

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Featured Content
  • حسين اللي موجود فالمطعم محترم جدا و انسان في قمه الرقي و الاحترام، واقف يتأكد ان امورنا تمام و الابتسامه على وجهه ، اول مره ازور المكان و فعلا انبسطت من ذوقه و ادبه،، اشكر حسين جدا على الخدمه الروعه والمميزة اللي شفتها في اول زياره لي

    Sentiment
    • Positive
    Content
    • Staff Friendliness
  • Best place to stay, super convenient.Concierge Nicolas was super helpful in helping with the booking in a flood days and without him we would not have made it to Airport on time.Kempinski location is superb, direct access to Dubai Mall makes it rock.Nearby activities: Dubai Mall, Fountains, Burj Khalifa, Downtown, DIFCWalkability: Great walkability and access to all central locationsFood & drinks: Too many options nearby

    Sentiment
    • Positive
    Content
    • Overall Experience
  • Amazing place to enjoy together with friends and family can spend a lot of time ⏲️ which is never enoughUr hearts 💕 demand more n moreComfortable and peaceful ✌️ time spent with full of enjoyment

    Sentiment
    • Positive
    Content
    • Overall Experience
  • The location of the hotel is pretty good, you have a direct entrance to Dubai mall. The rooms are very well decorated and the swimming pool with the Burj Khalifa view is amazing! Services are also pretty good Ragesh and Jevash are excellent life guards and very helpful!

    Sentiment
    • Positive
    Content
    • Location Convenience
  • Lovely Iftar night at Nai Restaurant; peaceful, relaxing ambiance and assisted by the beautiful team of Kamala, Stephanny, Laila and Kishore and accommodates very well. Food was great, variety of choices! Thank you.Food & drinks: Variety of choices! And very fresh ingredients! 👍🏼

    Sentiment
    • Positive
    Content
    • Food & Drinks Quality
  • Nearby activities: Dinning Hall.Safety: Walkway and cleanliness was good. Signs were proper showing.Walkability: Was very good.

    Sentiment
    • None
    Content
    • Location Convenience
  • See All Reviews
Sentiment Analysis (of 30 reviews)
70 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Kempinski Central Avenue Dubai based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Experience Analysts, Marketing Professionals, Tourism Consultants, Hotel Investors to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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