eBay is an online marketplace that offers a broad range of products. However, the app has its fair share of issues, such as poor customer service, scams, and data leaks. Despite this, many users love the app for its ease of use, variety of products, and fast delivery. Some also note that eBay is a great alternative to Amazon. Others have had negative experiences with the app, including being scammed or having their account blocked for no reason. Overall, eBay has its pros and cons, but it remains a popular shopping destination for many.
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So many things available here and fast delivery than Amazon seriously
Sentiment
Positive
Content
Shopping Experience and Variety
May 23, 2023
Sellers that scam - Buyer Beware!
I gave a 2-star because I’ve been a victim of sellers who scammed me when they had posted virtual items from Roblox’s game “Pet Simulator X” and how challenging it was and a little difficult to contact EBay customer service regarding the incidents. EBay should really have a direct line or email to contact regarding issues with orders.
Sentiment
Negative
Content
Scamming Incidents
May 22, 2023
Blocked
They blocked my account for no reason and I can’t use eBay anymore. It’s ridiculous and stupid
Sentiment
Negative
Content
Account Issues and Bans
May 21, 2023
I LOVE BEING AN EBAY SELLER!
The ease of use to access my account on the go is extremely important to me!! Being able to monitor my store and deal with customer support promptly is key!!
Sentiment
Positive
Content
Selling Experience and Fees
May 21, 2023
Fix
Please fix your “data leak” problem it’s getting old I can’t count how many times I already changed my password already
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for eBay Marketplace: Shop & Sell based on online reviews collected from App Store. The analysis helps Online Retailers, Market Researchers, eCommerce Consultants, Consumer Advocates, Product Managers to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
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Overview
This page gives you the summaries and sentiment analysis of automatically clustered topics.
Content Analysis (1/2)
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Content Analysis (2/2)
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Buyer Personas
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SWOT Analysis
Learn your product or service's strengths, weaknesses, opportunities and threats.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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Identify core strengths, weaknesses, opportunities, and threats to facilitate a realistic, fact-based, data-driven assessment of an organization.
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Summaries
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