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Pros and Cons of the eBay App

Pros and Cons of the eBay App

30 reviews between May 20, 2023 and May 24, 2023.

eBay is an online marketplace that offers a broad range of products. However, the app has its fair share of issues, such as poor customer service, scams, and data leaks. Despite this, many users love the app for its ease of use, variety of products, and fast delivery. Some also note that eBay is a great alternative to Amazon. Others have had negative experiences with the app, including being scammed or having their account blocked for no reason. Overall, eBay has its pros and cons, but it remains a popular shopping destination for many.

‎eBay Marketplace: Shop & Sell
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  • Great Side Hussle

    I’m still new to selling but I’m really hoping my store takes off. Just made my first big sale so let’s see where it goes from there.

    Sentiment
    • Positive
    Content
    • Others
    May 24, 2023
  • Getting Bad

    The eBay is starting to control more of your shopping with eBay and using the app. If you just view an item it is putting the item you just looked in your watch list. And YES, I know how to use the app. I deleted it and it is still doing that. Maybe just my phone, but I DON’T think so.

    Sentiment
    • Negative
    Content
    • Technical Issues
    May 24, 2023
  • This app has changed my life…

    …for good and for bad.

    Sentiment
    • Positive
    Content
    • Others
    May 24, 2023
  • no such thing as satisfaction guaranteed

    Used to be great, I got scammed by a chinese importer and they refused to step in or do anything.

    Sentiment
    • Negative
    Content
    • Others
    May 24, 2023
  • Availability

    So many things available here and fast delivery than Amazon seriously

    Sentiment
    • Positive
    Content
    • Features and Usability
    May 23, 2023
    • Bad

      They sell fakes and don't give refunds!!!!!!

      Sentiment
      • Negative
      Content
      • Others
      May 23, 2023
    • Still a contender

      Amazon doesn’t have it all and that’s where eBay shines. I came here first and stayed through changes like separating from PayPal and being forced to add online taxes. 9.5/10 nobody is perfect.

      Sentiment
      • Positive
      Content
      • Features and Usability
      May 23, 2023
    • try this App

      If you never tried it up you should try it very cool I love it I love this new iPad is so beautiful and I want it so bad and sister want to trade me got her friend today 🌈❤️

      Sentiment
      • Positive
      Content
      • Others
      May 23, 2023
    • A review of eBay

      I’ve bought and sold on eBay for years. Thanks to all the sellers snd buyers who’ve made it a pleasure to go to market on eBay. 😊

      Sentiment
      • Positive
      Content
      • Others
      May 23, 2023
    • Great platform for scammers!

      I’ve been selling with eBay for 7 years and I’ve finally had it with this company. They allow scammers to run the show. I had a buyer purchase a $100 game and then file a false return by sending me an empty box. Then eBay sides with the scammer buyer and refund the money at my expense. No one at eBay will listen and I can’t get their attention. Maybe this will been seen by the right person at eBay. Pathetic business model seeing that they charge you 12% to sell from each item, plus a base fee, and make your items invisible unless you promote items for 4% or more. Then just to get stuck sending buyers free stuff.

      Sentiment
      • Negative
      Content
      • Others
      May 23, 2023
    • Long Time Fan

      eBay probably has given me the best experience when it comes to shopping online; as someone who’s gone from avoiding purchases over the net, eBay has definitely won me over through their consistent attention to detail, as well as, their oversight on bringing you exactly what you were expecting.

      Sentiment
      • Positive
      Content
      • Features and Usability
      May 23, 2023
    • MY REASON

      I LOVE THIS PLACE😍! The only thing is I hate the bidding because I think it’s cheap but when I come back the next day is really expensive!?🙁can you switch that?🎲🏗

      From: ME!!

      Sentiment
      • Positive
      Content
      • Features and Usability
      May 23, 2023
    • Can’t get a human on the phone to resolve an issues

      Need a reel person to talk to to fix a problem and they won’t talk to me but love to take oral the fees

      Sentiment
      • Negative
      Content
      • Technical Issues
      May 23, 2023
    • Great service!!

      Thank you for shipping my shoes out so fast!

      Sentiment
      • Positive
      Content
      • Others
      May 22, 2023
    • eBay supports scammers

      It’s been a year and eBay still owes me $2,400. I sold 2 phones and they banned my account because the buyer made a false complaint. The buyer ended up with free phones and I ended up losing over $2,000. Support doesn’t care and treats me like I’m in the wrong. They give me a runaround and say they will email me then do nothing. I am getting a lawyer because this is theft. Clear as day. Stay away from this app there’s Craigslist, OfferUp, and plenty of other apps that don’t support scammers.

      Sentiment
      • Negative
      Content
      • Others
      May 22, 2023
    • Sellers that scam - Buyer Beware!

      I gave a 2-star because I’ve been a victim of sellers who scammed me when they had posted virtual items from Roblox’s game “Pet Simulator X” and how challenging it was and a little difficult to contact EBay customer service regarding the incidents.
      EBay should really have a direct line or email to contact regarding issues with orders.

      Sentiment
      • Negative
      Content
      • Others
      May 22, 2023
    • eBay app updates

      The eBay app for iPad update has crash issues.

      Sentiment
      • Positive
      Content
      • Technical Issues
      May 22, 2023
    • Diet Craigslist

      Website/app is full of chinese scammers and ebay does NOTHING to protect customers.

      Absolutely no ethical standards in terms of their sellers and garbage protection for consumers.

      Ebay = craigslist 2.0. Straight trash 🗑️🗑️

      Sentiment
      • Negative
      Content
      • Others
      May 21, 2023
    • Blocked

      They blocked my account for no reason and I can’t use eBay anymore. It’s ridiculous and stupid

      Sentiment
      • Negative
      Content
      • Technical Issues
      May 21, 2023
    • Returns

      I have contacted the seller and eBay sending both pictures of a broken item I received and nobody have responded to me! Horrible experience.

      Sentiment
      • Negative
      Content
      • Technical Issues
      May 21, 2023
    • Good quality

      Bro eBay is good like you can buy a Lamborghini

      Sentiment
      • Positive
      Content
      • Features and Usability
      May 21, 2023
    • Very good

      Seem to have good results and feedback

      Sentiment
      • Positive
      Content
      • Others
      May 21, 2023
    • I LOVE BEING AN EBAY SELLER!

      The ease of use to access my account on the go is extremely important to me!! Being able to monitor my store and deal with customer support promptly is key!!

      Sentiment
      • Positive
      Content
      • Features and Usability
      May 21, 2023
    • AWESOME!!

      eBay has been my number one to go to,from looking up prices finding clothes,and for selling stuff. And even scanning items.

      Sentiment
      • Positive
      Content
      • Features and Usability
      May 21, 2023
    • Much better

      Big improvement to the past

      Sentiment
      • Positive
      Content
      • Others
      May 21, 2023
    • I’m not blind, and this new layout hurts my eyes….

      Please, for the love of all things good, put the old layout back, or at least give us a view option. This new format is huge, hurts my eyes, and forces me to scroll endlessly just to see four items in my watchlist….it’s ridiculous. Seriously though. 12.9” screen, and I can only see 2.5 items. It’s beyond dumb.

      Sentiment
      • Negative
      Content
      • Features and Usability
      May 21, 2023
    • Fix

      Please fix your “data leak” problem it’s getting old I can’t count how many times I already changed my password already

      Sentiment
      • Negative
      Content
      • Technical Issues
      May 21, 2023
    • Excellence!

      Best of all apps, why shop anywhere else?

      Sentiment
      • Positive
      Content
      • Pricing
      May 20, 2023
    • Needs work

      Kind of pathetic but hey, it’s your call

      Sentiment
      • None
      Content
      • Others
      May 20, 2023
    • User friendly

      I enjoyed the excitement of an auction and greatly enjoyed the

      Sentiment
      • Positive
      Content
      • Features and Usability
      May 20, 2023

Sentiment Analysis

  • Positive(17)
    57%
  • Negative(12)
    40%
  • None(1)
    3%
17 Net Promoter
Score

Popular Topics

  • Others(14)
    47%
  • Features and Usability(9)
    30%
  • Technical Issues(6)
    20%
  • Pricing(1)
    3%

Languages

  • English(30)
    100%

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