Consumer Sentiment Classifier
This model is created with the intent of classifying positive or negative sentiment in any consumer conversation.
This model is created with the intent of classifying positive or negative sentiment in any consumer conversation.
Nowadays, most people in the marketing and research world are familiar with social media monitoring, brand monitoring, the voice of the customer, customer service, and market research. With all these terms, sentiment analysis shines and becomes a game-changer that provides an essential insight into consumers' thoughts and feelings. This model allows you to get more meaningful analysis by classifying a wide range of conversations as "positive", "negative" or "neutral", from the banking industry to B2C products, from the film industry to the automotive world. It means less manual work for marketing professionals and more time to take action.
| Positive | : We hope all of your consumers are happy! A positive label indicates that consumers express their happiness, satisfaction, trust or gratitude. |
| Negative | : Well, it's impossible to make everyone happy, right? A negative label indicates conversations that consumers express their dissatisfaction, rage, disappointment or simply sadness. |
You can also train custom AI models to classify customer feedback with your own labels. Upload your training set, build your model, and start analyzing—all no code!
Get started with ready-to-use AI models to classify customer feedback with the highest accuracy possible.
We offer super-clean API documentation with code samples to connect any application with Kimola.
Find out how Kimola can improve your feedback analysis process.
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Industry-Specific AI Models are pre-trained classifiers built using labeled customer feedback from a specific sector. They help businesses analyze and categorize feedback with high accuracy, without requiring any manual setup.
Yes! You can create custom AI models tailored to your needs. Simply upload a training dataset with your own labels, build the model, and start analyzing feedback—all without writing a single line of code.
No, our platform is designed to be completely no-code. Just input customer feedback, and the model will classify it instantly.
Yes, we offer an API for seamless integration. Visit our Plans & Pricing page to explore the packages that include API access.
Yes! You can enter a custom text in our console to see real-time classification results from any of our pre-trained AI models.
Analyze customer feedback in 25+ languages—no AI training needed.
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