Common Consumer Conversation Classifier
This model is created with the intent of classifying consumer conversation around a product, service or a brand in general.
This model is created with the intent of classifying consumer conversation around a product, service or a brand in general.
| Features and Quality | : Who doesn't like to buy a product with quality? This label represents conversations related to the features and quality of products and services. |
| Orders and Delivery | : Nomnomnom! Even though ordering is not just about food, the analyst gained 2 pounds while classifying this label. This label indicates conversations around online order and delivery experiences of consumers. |
| Pricing | : It's all 'bout the money It's all 'bout the dum dum da da dum dum. This label is about all pricing related conversations where consumers only focus on pricing issues. |
| Customer Service | : This label represents consumer experiences related to call centre's and other online platforms. |
| Ads & Campaigns | : This label is about marketing activities performed by organizations. |
| Technical Support | : This label indicates conversations around the technical support experiences of consumers. |
| Point of Sales | : Let's see how you sell it! This label indicates conversations around sales points where people interact with the brand physically or digitally. |
You can also train custom AI models to classify customer feedback with your own labels. Upload your training set, build your model, and start analyzing—all no code!
Get started with ready-to-use AI models to classify customer feedback with the highest accuracy possible.
We offer super-clean API documentation with code samples to connect any application with Kimola.
Find out how Kimola can improve your feedback analysis process.
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Make sense of free-text survey responses with AI-powered analysis.
Understand customer sentiment and concerns from chat and call transcripts.
Identify workplace trends and employee sentiment from internal feedback and reviews.
Industry-Specific AI Models are pre-trained classifiers built using labeled customer feedback from a specific sector. They help businesses analyze and categorize feedback with high accuracy, without requiring any manual setup.
Yes! You can create custom AI models tailored to your needs. Simply upload a training dataset with your own labels, build the model, and start analyzing feedback—all without writing a single line of code.
No, our platform is designed to be completely no-code. Just input customer feedback, and the model will classify it instantly.
Yes, we offer an API for seamless integration. Visit our Plans & Pricing page to explore the packages that include API access.
Yes! You can enter a custom text in our console to see real-time classification results from any of our pre-trained AI models.
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