This model is created with the intent of classifying consumer conversation around a product, service or a brand in general.
|Features and Quality||: Who doesn't like to buy a product with quality? This label represents conversations related to the features and quality of products and services.|
|Orders and Delivery||: Nomnomnom! Even though ordering is not just about food, the analyst gained 2 pounds while classifying this label. This label indicates conversations around online order and delivery experiences of consumers.|
|Pricing||: It's all 'bout the money It's all 'bout the dum dum da da dum dum. This label is about all pricing related conversations where consumers only focus on pricing issues.|
|Customer Service||: This label represents consumer experiences related to call centre's and other online platforms.|
|Ads & Campaigns||: This label is about marketing activities performed by organizations.|
|Technical Support||: This label indicates conversations around the technical support experiences of consumers.|
|Point of Sales||: Let's see how you sell it! This label indicates conversations around sales points where people interact with the brand physically or digitally.|
English , Spanish , Portuguese , French , German , Turkish
Understanding consumers is hard, and it also requires a lot of work. This model is created for marketers and researchers who want to understand their consumers in general. Although most of Kimola's Machine Learning Models are designed for a specific sector, this one is created for general use.
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