Dear research and insight enthusiasts, in this week's newsletter, we're sharing a wealth of insights ranging from toys that transport adults back to their childhoods, consumer expectations from brands, to the reasons behind shopping cart abandonment.
Conducting research can be challenging, but understanding customers becomes inevitable when starting or managing a business. Just like in other industries, market research is crucial for furniture store owners to comprehend the target audience, customer preferences, trends, and competition, yielding valuable insights. Although Trustpilot serves as a resource providing customer reviews for furniture stores, it falls short of offering a comprehensive analysis of these reviews. Unless you possess a specialized tool, the responsibility to meticulously read and analyze these reviews falls upon you. Fortunately, among Kimola's free research tools, the Trustpilot Review Analyzer facilitates the analysis of valuable customer opinions. 😎
💎 By using the Trustpilot Review Analyzer, you can enhance the grasp of your target audience and amplify the advantages derived from customer feedback.
💎 You can take a look at the report where we analyzed the customer reviews of UK Bed Store and our research guide for furniture store owners here.
According to a study conducted by MGA's Miniverse with the participation of 2,000 individuals from Generation Z and Y, nearly three-quarters of the participants are seeking their childhood favorites once again for nostalgic reasons. If given the opportunity, 67% of the participants would try to purchase a replica of something from their childhood, and 76% of them feel nostalgic during this process.
The results of a recent Kagan Consumer Insights study reveal significant differences in digital entertainment usage between younger generations (Generation Z adults and Generation Y) and Boomers. Boomers are particularly focused on digital entertainment, spending approximately 8 hours on TV and video content. Generation Z and Generation Y dedicate 9 to 11 hours daily to digital entertainment, allocating more time to music and games while reducing TV and video watching time. Generation X, on the other hand, stands out by balancing entertainment habits between older and younger generations.
The Ipsos Global Trends report reveals that people have clear expectations from brands and businesses. A significant 80% believe that brands can both make money and support good causes simultaneously, but the percentage of those who distrust business leaders is 53%. Furthermore, even if the cost is higher, 64% say they try to purchase products from socially responsible brands.
Consumers are so busy that many of them don't even want to step out of their vehicles to shop! According to a survey by Dutch Bros, nearly half of Americans say they would avoid going to a store without a drive-thru option. In this study involving 2,000 US adults, 28% of people prefer the drive-thru option instead of walking into a store.
A study conducted by Radial reveals that nearly half of online shopping carts are abandoned due to security worries. The research indicates that factors such as website security (48%) and the security of personal information (45%) are the main drivers behind the increase in abandonment rates. Additionally, one-third of consumers state they have been victims of fraud incidents, such as unauthorized use of credit cards or financial information, within the last six months.
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