Zoom is a user-friendly and reliablevideo conferencing app, offering high-qualitymeetings and classes. It has a free version available to the public and is considered the platinum standard. However, there are some issues with the authentication app and MFA code, making it difficult to sign in without using SMS. Despite this, users love using Zoom for its ease of use and excellent features. There is also a concern about the time limit and subscription policy, which may discourage some users. Overall, Zoom is praised for its communication capabilities and bringing people together.
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Always a great experience.Fast accurate and friendly to use
Sentiment
Positive
Content
Connection and Communication
Jan 13, 2024
Great
Love the quality and easiness of. Using Zoom.
Sentiment
Positive
Content
Quality and Ease of Use
Jan 13, 2024
1-11-24
I enjoyed the presentation! I hope you can coordinate the presentation with the written format. Thanks so much!
Sentiment
Positive
Content
Presentation Format
Jan 13, 2024
Subscription policy
Terrible subscription policy and they don’t care about small business.
Sentiment
Negative
Content
Subscription Policy
Jan 12, 2024
Can’t paste MFA code
The app is fine however it’s impossible to copy the MFA code from the authentication app into zoom. It’s impossible, or so it seems, thus making it impossible to sign in unless using SMS.
Sentiment
Negative
Content
Authentication
Jan 12, 2024
Love zoom
It bring everyone together and feel better ,with all the loneliness that’s happening for some it keep me abreast of the outside ten stars for ZOOM Thanks Pechez#1
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This page displays purchase options and a preview of the customer feedback analysis report for Zoom - One Platform to Connect based on online reviews collected from App Store. The analysis helps Digital Marketing Specialists, Product Managers, User Experience Designers, Corporate Communications Managers, Customer Success Managers to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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