Zoom App Reviews: User Feedback and Suggestions
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Comprehensive Zoom App User Feedback Analysis Report

Zoom App Reviews: User Feedback and Suggestions

Zoom app reviews from users with varying experiences, including positive feedback on the quality of online meetings and helpful features, and requests for improvements such as image uploading and transparent chat systems. Some users encountered issues like ads, signing in, lagging, and sound disturbance. Suggestions were made for adding virtual effects and backgrounds on iOS mobile and making focus mode available for participants. The need for HD quality recording and more background options was also mentioned.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Lagged

    Lagged on my ipad
    Sound disturbance even when video was turned off so imagine what happened on turning on

    Sentiment
    • Negative
    Content
    • App Performance
    Jul 27, 2022
  • Meeting Record

    Hlw zoom developer office… we need HD quality of recording…. Plz fix it as soon

    Sentiment
    • Positive
    Content
    • Recording Quality
    Mar 27, 2022
  • Nice

    I feel so good while using zoom

    Sentiment
    • None
    Content
    • User Interface
    Feb 01, 2022
  • My problem

    I am not able to share whiteboard from iPhone. How can I charge that?

    Sentiment
    • Positive
    Content
    • Meeting Quality
    Jan 26, 2022
  • Suggestion for improvement

    Dear zoom,
    For regular meeting we need to share our link on other social media to proceed zoom meet ,manage sum specific feature so that we can share link directly on
    Zoom.

    There’s my personal request that add the feature of image uploading feature in chat section.

    Sentiment
    • Positive
    Content
    • Chat Feature
    Sep 28, 2021
  • Focus mode

    Focus mode is only available for the host . A lot of my friends and family think the focus mode should be available for participants as well . It would be easier and less distracting .

    Sentiment
    • None
    Content
    • Meeting Quality
    Sep 12, 2021
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Sentiment Analysis (of 30 reviews)
43 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for ‎Zoom - One Platform to Connect based on online reviews collected from App Store. The analysis helps Product Managers, UI/UX Designers, Customer Support Specialists, Marketing Professionals, Software Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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