Mixed Reviews of Zoom: Frustrations, Benefits, and Feature Requests
Zoom User Feedback Analysis: Insights and Opportunities
Zoom users express frustration with delayed and garbled voices, video issues, and difficulty in updating the app. Some users desire support for external webcams on iPad and the ability to delete individual meetings. Despite these complaints, many users find Zoomconvenient, easy to use, and beneficial for virtual meetings, coaching, and prayer calls. Some users appreciate the informative content and helpfulness of Zoommeetings. However, there are concerns about sign-in functionality, sound quality, and privacy. Users request additional features like full-screen share with camera support, local recording, remote control, and improved control over views on the iPad app.
Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
Zoom on my PC is a mess! Voices are delayed and garbled, video is much the same. I need to resort to using my phone to attend meetings. Any ideas on how to fix the delay in or on my PC would be greatly appreciate it. Thus far all attempts to resolve has been an effective.
Sentiment
None
Content
Meeting Experience
Oct 12, 2023
This App Literally Just Doesn’t Work.
The sign in functionality from google is totally broken. And it won’t join any meetings. Worse than useless.
Sentiment
Negative
Content
Account and Sign-in Problems
Oct 11, 2023
iPad external camera support please!
My iPad remains a poor option for video calls because Apple put the built in camera in the wrong place. I was excited to see that iPad OS 17 adds support for external webcams but sadly Zoom does not support this (yet?)
Sentiment
Negative
Content
External Camera Support
Oct 11, 2023
Great app
I do not appreciate the use of ai to monitor and spy in on everyone. I wish tech companies would respect my privacy. I use there products, so then they stab me in the back. Shameful
Sentiment
Negative
Content
Privacy Concerns
Oct 10, 2023
Need external camera access on iPad
Now that iPad OS supports external cameras, I would really appreciate Zoom enabling this. It would be a game-changer using iPad with an external monitor and camera.
Sentiment
Positive
Content
Device Compatibility
Oct 09, 2023
I want a refund
I want a refund asap or i am putting a stop to the payment through my bank account!
Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.
Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for Zoom - One Platform to Connect based on online reviews collected from App Store. The analysis helps Product Managers, User Experience Designers, Customer Support Specialists, Marketing Professionals, Software Developers to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
Can I share this research report?
Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.
Can I have this research report with more reviews?
Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.
Legal Disclaimer
We would like to clarify that this product is not created by App Store and is not associated with or supported by App Store in any way.
As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to App Store's terms of use, including copyright regulations, when utilizing the extracted review data.
🎗 One-time purchase!
Summaries
SWOT Analysis
Buyer Personas
Search in reviews
Filter by sentiment
Filter by popular topics
Filter by popular phrases
Filter by language
Export to Excel
Export to PDF
Export to PowerPoint
Checkout
Purchase the complete report, which includes advanced filtering, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
By signing up, I agree to the Terms of Service and Privacy Policy.One-time purchase · No hidden costs · No recurring costs
Introduction
A complete report has a layout with an executive summary and navigation options.
Overview
This page gives you the summaries and sentiment analysis of automatically clustered topics.
Content Analysis (1/2)
This page gives you full control over the customer feedback by offering advanced filters working at the speed of light.
Content Analysis (2/2)
If your reviews have a timestamp, you can filter all the information based on data ranges.
Buyer Personas
Get a complete view of your buyer personas and discover what they specifically mention as a list of topics.
SWOT Analysis
Learn your product or service's strengths, weaknesses, opportunities and threats.
Excel, PDF and PowerPoint Export
Have your report as a multi-sheet Excel file and beautiful PDF, PowerPoint files of around fifteen pages.
Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
See how your data is clustered under different themes, with summaries of the data within each theme.
Discover the fictional profiles with detailed descriptions of people who represent the audience in your dataset.
Identify core strengths, weaknesses, opportunities, and threats to facilitate a realistic, fact-based, data-driven assessment of an organization.
Understanding popular phrases provides insights into how you connect with your customers. Unlock popular phrases filter and benefit all these features that come with purchasing this report:
Emotions rule the world and also your next customers. Unlock sentiment analysis filter and benefit all these features that come withpurchasing this report:
Classification is the backbone of a research and we’re here to enable research for everyone! Unlock classification filter and benefit all these features that come with purchasing this report:
Cultural insights are always valuable. Gain deeper insights by filtering language in customer reviews by purchasing this report! Unlock language filter and benefit all these features that come with it:
Right now, you’re only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
Right now, you’re only viewing analysis of 30 reviews. Buy this report and benefit all these features below that come with the purchase:
Right now, you’re only viewing analysis of 30 reviews. Purchase this report and benefit all these features below:
Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
Right now, you're only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
Summaries
SWOT Analysis
Buyer Personas
Search in reviews
Filter by sentiment
Filter by popular topics
Filter by popular phrases
Filter by language
Export to Excel
Export to PDF
Export to PowerPoint
23 users purchased a report in the last 24 hours.
Buy Now!One-time purchase · No hidden costs · No recurring costs
