Mixed Reviews of Zoom: Frustrations, Benefits, and Feature Requests
  • 71 users bookmarked
  • Sources App Store Reviews
  • Size Up to latest 500 reviews (Customizable)
Zoom User Feedback Analysis: Insights and Opportunities

Mixed Reviews of Zoom: Frustrations, Benefits, and Feature Requests

Zoom users express frustration with delayed and garbled voices, video issues, and difficulty in updating the app. Some users desire support for external webcams on iPad and the ability to delete individual meetings. Despite these complaints, many users find Zoom convenient, easy to use, and beneficial for virtual meetings, coaching, and prayer calls. Some users appreciate the informative content and helpfulness of Zoom meetings. However, there are concerns about sign-in functionality, sound quality, and privacy. Users request additional features like full-screen share with camera support, local recording, remote control, and improved control over views on the iPad app.

Best for
  • Product Managers
  • User Experience Designers
  • Customer Support Specialists
  • Marketing Professionals
  • Software Developers

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
18 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Export
Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • Audio very delayed on PC

    Zoom on my PC is a mess! Voices are delayed and garbled, video is much the same. I need to resort to using my phone to attend meetings. Any ideas on how to fix the delay in or on my PC would be greatly appreciate it. Thus far all attempts to resolve has been an effective.

    Sentiment
    • None
    Content
    • Meeting Experience
    Oct 12, 2023
  • This App Literally Just Doesn’t Work.

    The sign in functionality from google is totally broken. And it won’t join any meetings. Worse than useless.

    Sentiment
    • Negative
    Content
    • Account and Sign-in Problems
    Oct 11, 2023
  • iPad external camera support please!

    My iPad remains a poor option for video calls because Apple put the built in camera in the wrong place. I was excited to see that iPad OS 17 adds support for external webcams but sadly Zoom does not support this (yet?)

    Sentiment
    • Negative
    Content
    • External Camera Support
    Oct 11, 2023
  • Great app

    I do not appreciate the use of ai to monitor and spy in on everyone. I wish tech companies would respect my privacy. I use there products, so then they stab me in the back. Shameful

    Sentiment
    • Negative
    Content
    • Privacy Concerns
    Oct 10, 2023
  • Need external camera access on iPad

    Now that iPad OS supports external cameras, I would really appreciate Zoom enabling this. It would be a game-changer using iPad with an external monitor and camera.

    Sentiment
    • Positive
    Content
    • Device Compatibility
    Oct 09, 2023
  • I want a refund

    I want a refund asap or i am putting a stop to the payment through my bank account!

    Sentiment
    • Negative
    Content
    • Payment and Refund
    Oct 08, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
37 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
18 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Comprehensive Zoom App User Feedback Analysis Report
    App Store Reviews 79
  2. Zoom Feedback Analysis: Unlock User Insights
    App Store Reviews 79
  3. Zoom User Experience & Feedback Analysis Report
    App Store Reviews 77
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for ‎Zoom - One Platform to Connect based on online reviews collected from App Store. The analysis helps Product Managers, User Experience Designers, Customer Support Specialists, Marketing Professionals, Software Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by App Store and is not associated with or supported by App Store in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to App Store's terms of use, including copyright regulations, when utilizing the extracted review data.