Zoom App Review
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Zoom App Review

Zoom User Experience & Feedback Analysis Report

Zoom is a versatile platform that is great for online classes and meetings. However, there are some issues with the app, such as unstable internet connections and difficulty joining meetings. The app also lacks certain features, like audio support for Bluetooth speakers on iPad and the ability to annotate when screen sharing using iPhone. Despite these drawbacks, Zoom is still a useful tool for business and education.

Source: App Store Reviews of ‎Zoom - One Platform to Connect

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Customer Feedback Analysis of ‎Zoom - One Platform to Connect

Unlock insights with our Zoom App Review report. Discover user feedback on performance, connectivity, and more.

Custom Date - Dec 25, 2024
Featured Content
  • Zoom

    I like this app very much. The audio and video quality of meeting and different options available for host like screen sharing, white board are very helpful.

    Sentiment
    • Positive
    Content
    • User Experience
    Dec 02, 2023
  • Hated

    I don’t know why but my zoom never works + my mike never works without my headphones so please fix this issue

    Sentiment
    • Negative
    Content
    • Audio Issues
    Jul 27, 2023
  • Age problems

    The age rating is 4+ but when I add my age (under 13) it isn’t eligible. When will u fix this?

    Sentiment
    • Positive
    Content
    • User Experience
    Jun 15, 2023
  • Zoom changed

    I cant download this app on my apple iPad. I’m trying so hard but it isn’t working and I have no idea what to do. It worked before but now it doesn’t please do something about this situation

    Sentiment
    • Negative
    Content
    • Compatibility Issues
    Apr 25, 2022
  • No support for bluetooth speakers

    Zoom is great but there is no audio support for bluetooth speakers on iPad even we can make it on window laptop via Bluetooth speakers.

    Sentiment
    • None
    Content
    • Compatibility Issues
    Jan 14, 2022
  • Video hanging

    Video is hanging during lectures and voices also breaking after changing Wi-Fi to mobile network

    Sentiment
    • Negative
    Content
    • Audio Issues
    Nov 04, 2021
  • See All Reviews
Sentiment Analysis (limited preview)
13 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for ‎Zoom - One Platform to Connect based on online reviews collected from App Store. The analysis helps Product Managers, User Experience Designers, Marketing Professionals, Educational Technologists, Corporate Training Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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