Critical Review: Walgreens Faces Customer Service Challenges & Medication Delays
  • 68 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Walgreens Feedback Report: Unveiling Customer Insights

Critical Review: Walgreens Faces Customer Service Challenges & Medication Delays

Walgreens receives consistent negative feedback regarding poor customer service, prescription delays, medication availability issues, and high prices. Customers report rude staff, unhelpful responses, and lack of communication. Specific incidents include prescription errors, pricing discrepancies, and refusals to release medication. Complaints emphasize dissatisfaction with both in-store and online experiences, highlighting various locations across different states.

Best for
  • Retail Pharmacists
  • Customer Service Managers
  • Healthcare Administrators
  • Pharmacy Technicians
  • Market Researchers

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel and PDF export options.

Purchased users
63 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Custom Date - May 28, 2024
Featured Content
  • Pharmacy is rude-poor technology-out of…

    Pharmacy is rude-poor technology-out of medications—require customer to call despite doctor prescribing—full of excuses.

    Sentiment
    • Negative
    Content
    • Prescription Fulfillment Issues
    Apr 24, 2024
  • Super helpful in the store at…eau claire,wi hastings way

    Super helpful in the store at eauclaire, jo assisted acquiring a coupon for a product off my phone. Very friendly and efficient. Thanks jo!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 18, 2024
  • Wait Wait Wait, go home, comeback.

    Waited in line until I was next. Then st 13:31 the guy tells me comeback after lunch. I was in line for 20 minutes prior.

    Sentiment
    • Negative
    Content
    • Staff Behavior and Attitude
    Apr 10, 2024
  • Walgreens in Gallatin

    Walgreens in Gallatin, TN…. I have been waiting 5 hours for my medicine I was supposed to start today.

    Sentiment
    • Negative
    Content
    • Prescription Fulfillment Issues
    Apr 09, 2024
  • A lot of wasted trips...

    They notify me that a prescription is ready for pickup, so I drive over to get it only to find out there isn't a prescription ready for pickup. Infuriating!

    Sentiment
    • Negative
    Content
    • Prescription Fulfillment Issues
    Mar 20, 2024
  • i have never had ruder service and will…

    i have never had ruder service and will be pulling all my prescriptions from this place.

    Sentiment
    • Negative
    Content
    • Staff Behavior and Attitude
    Mar 13, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-80 Net Promoter
Score
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel and PDF attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
63 users purchased a report in the last 24 hours.
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Trustpilot Reviews 72
  2. Trustpilot Reviews 73
  3. Trustpilot Reviews 87
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Walgreens  based on online reviews collected from Trustpilot. The analysis helps Retail Pharmacists, Customer Service Managers, Healthcare Administrators, Pharmacy Technicians, Market Researchers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.