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Upwork Review: Terrible Support and Lack of Freelancer Protection

Upwork Review: Terrible Support and Lack of Freelancer Protection

40 reviews between Sep 17, 2023 and Oct 12, 2023.

Upwork: Terrible support, high fees, and lack of protection for freelancers

Upwork 
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40 reviews between Sep 17, 2023 and Oct 12, 2023.

Sep 17, 2023 - Oct 12, 2023

Popular Phrases

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Featured Content

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  • Extremely greedy platform

    Extremely greedy platform - favours clients over freelancers. And continue to increase the price of connects to freelancers. There is absolutely no protection for freelancers, only for clients.

    Sentiment
    • Negative
    Content
    • Low Pay and Fees
    Oct 09, 2023
  • For the safety of your business

    For the safety of your business , do not hire indians!Those people are very tricky and very untrustworthy , they can fill you up with full of lies and overcost or delay you.Indians are professional scammers and most of people know that very well.

    Sentiment
    • None
    Content
    • Scams and Fraud
    Oct 08, 2023
  • The platform has went down hill…

    The platform has went down hill significantly over the last few years. There’s so many scams on there now and Upwork is doing nothing to fix it. They’re just happy collecting money from connects and not providing any service in return. What a shame.

    Sentiment
    • Negative
    Content
    • Freelancer Quality
    Sep 28, 2023
  • Terrible support.

    Terrible support.I wanted to close my account but following the support instructions gets me no where and there isn't any straight forward option to contact them.

    Sentiment
    • Negative
    Content
    • Terrible Support
    Sep 24, 2023
  • I think this is the best way to work…

    I think this is the best way to work free minded and a way to understanding between seller and client. No need of worry about payment system. It's all safe and easy to use.

    Sentiment
    • Positive
    Content
    • Customer Service
    Sep 20, 2023
  • THE WORST EXPERIENCE EVER

    THE WORST EXPERIENCE EVER ! They blocked my account because of an identity verification, it didn't work and I email the support, the support responds 4 MONTHS later to allow me to send my IDs, and I was banned again a few days after...🤡Big waste of time !

    Sentiment
    • Negative
    Content
    • Account Suspension
    Sep 20, 2023
  • Best place to find freelancer

    Best place to find freelancer ! but i bit expensive

    Sentiment
    • Positive
    Content
    • Low Pay and Fees
    Sep 19, 2023
  • Scam!

    No no no no don’t do it they took my money and gave it the scammers on the site the company and the sellers are scamming

    Sentiment
    • Negative
    Content
    • Scams and Fraud
    Sep 19, 2023
  • very bad

    very bad. freencers are low quality. delays are not punished. you often find unreliable people. many mercenaries and some crooks.

    Sentiment
    • Negative
    Content
    • Freelancer Quality
    Sep 18, 2023
  • They only focus on money of client.

    They only focus on money of client.They don't care about freelancer, your account could be suspend any time they want.Now they just increased fee by 5% (total 10%) and you have to accept it without any other options.

    Sentiment
    • Negative
    Content
    • Payment Issues
    Sep 17, 2023
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Sentiment Analysis

-75 Net Promoter
Score

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