Wizz Air's customer service and flight reliability receive consistent criticism in these reviews. Passengers report flight cancellations, delays, and unhelpful customer support. Issues with refund processing, opaque pricing, and bot warnings also feature. Complaints point to poor communication, lack of transparency, and unprofessional behavior from staff. The company's policies on refunds, rebooking, and luggage costs are major pain points for travelers.
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Unveil customer insights on Wizz Air with our report on service, reliability issues, refunds, and more to improve your business strategy.
Pessimi, due prenotazioni e due cancellazioni, e zero rimborso!!! Servizio nessuna risposta e chiamata a 1,9 al minuto!!! MAI PIÙ
The worst company and ignorant employees they shut the door on me at the gate and I was there waiting the whole time, the employee closed the door and I had to rebook my flight and pay extra for the next day.
Bot warning preventing a booking.It's impossible to complete booking through website because they flag you as a bot. There is also no captcha to confirm something like "I'm not a bot".
Volo cancellato e rimborso solo parziale, siete dei buffoni truffatori, ma quando fallite?
Don't do it! Yes it might be cheap! But they will get you with bags. Staff on and off board the rudest most lazy low class people there are.
Call centre agent literally said "you have nothing more to add, bye" and hanged up on me! 😂😭. And I was being polite and friendly... Where are these cowboys located? I've never experienced this in the UK....
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