Unlock the Truth Behind Mynd Management Customer Feedback

These folks are absolutely horrible. Steer clear at all costs. They misrepresent information, are inaccessible, and really don't care about the landlord or the tenant. I've been renting properties for 10+ years and this property management company is by far the worst. Their app and tech is nifty. Everything that matters is just garbage. 1) Impossible to get ahold of. If you want to talk to a property manager, you have to schedule a call with them often a week or more in advance. They are not as...Show more

I came upon Mynd through a house I was renting in West Phoenix. I was under an individual management company until 2017 when Mynd took over. Their system was good for about 6 months until I had my first problem with them. I had a roof leak. They sent out two companies to check and then paid one of them to just fix the outside issue but not do anything with the inside of the home. Mold and a yellow stain on the master bedroom ceiling was something we had to live with for over 4 years. Then came ...Show more

-0 my heater has not since December 14, 2023. One vendor came out and said the whole unit needed to be replaced. Mynd decided not to go with the vendor. They sent they different vendors out looking for the cheapest what out. I was told to go purchase a heater from the store. I purchased 2 heater unfortunately I was not able to plug up two heater up steps in the house I rent from it was 18 degrees out I had no heat at allAfter purchasing 2 heat the power went out.

This business is a scam do not allow they to manage any residential unit!! Their process and poor management will end up costing you more money than you will earn in revenue. Be leery of fraudulent repair orders, the lack of urgency for true emergencies, and poor coordination between on-site vendors and property managers. They will not provide advance notice when transitioning to another property manager on their “team” and their follow-through lacks professionalism. This is a terrible business...Show more

I terminated my contract with Mynd on the initial day. Despite assurances during onboarding, they failed to deliver the promised service, displaying a significant lack of integrity. My experience with Mynd involved a stark contrast between their verbal commitments and actual actions, resulting in wasted time and money. Despite no property management, they continue to charge me a nonexistent "management fee," and they are unwilling to cancel the contract. I hope to conclude this disappointing ex...Show more

Terrible. They manage 3 of my houses, and I spend more time managing Mynd than what it would take me to manage the houses myself. They spend a LOT of money on repairing the houses. The owner cannot even approve the spend, they auto approve it, so they spend your money how they want. They are putting their hand in your pocket. I get on average 1 service request per house per week, which is absurd. Either the tenants are abusing, or Mynd is getting revenue from these repairs somehow. Incentives a...Show more