Challenges Faced by Pangea Real Estate: Maintenance Delays, Communication Issues, and Unprofessional Behavior
Explore Pangea Real Estate Feedback Analysis
Pangea Real Estate faces issues with maintenance delays, unresponsivemanagement, cold apartments, communication problems, and questionable application processes. Tenants report pest problems, lack of heating, poor communication, unprofessional behavior, and concerns about safety and privacy.
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Terrible! They lied saying I could use my friends check stubs because I’m a student! They lie to you and tell you there’s no way you check your application you gotta call them, I found my application online, a waist of $100 on a application fee! I had you pay $100 for one application because two people was on it!??? So angry
Sentiment
Negative
Content
Application Process Experience
Jun 19, 2023
Great Property Manager
I would like to give my sincerest thanks to property manager Monique Davis. Ms. Davis went above and beyond the call of duty to assist me with a rental issue. She was professional, supportive and compassionate. She provided resources to assist me beyond what she was able to do. Her team is great as well, which says a lot about her as a leader.
Sentiment
Positive
Content
None
Apr 26, 2022
the worst experience I've ever had…
the worst experience I've ever had dealing with a real estate company the worst experience I've ever had dealing with customer service for management on the way down I really believe that they cleared the market for home by but did it so poorly that this company makes no sense to me
Sentiment
Negative
Content
Communication Problems
Oct 25, 2021
Waste of time and money.
This company sucks. Waste of time and money. They always said they were behind schedule and every time you submit some new document you have to wait 3-4 business days. They never reach back out to you. Tried a different agency company and was able to rent out an apartment within 2 weeks while I was waiting for a response from Pangea for a WHOLE month. Do not waste your time with Pangea.
Sentiment
Negative
Content
Leasing Process Frustration
Oct 03, 2021
For me
For me, it has been a simple and comfortable favour. You are very awesome because I visited your website, but your customer service is not strong.
Sentiment
Positive
Content
Communication Problems
Apr 26, 2021
I just have a question I recently…
I just have a question I recently applied for an apartment with Pangea and although my application was denied I was sent an email saying that I was prequalified except for criminal history my question is do I need to call someone to discuss this or am I denied and have to reapply?
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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