Mixed Reviews for Darwin Homes Property Management
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Insightful Feedback Analysis Report on Darwin Homes Management

Mixed Reviews for Darwin Homes Property Management

Mixed online reviews for Darwin Homes Property Management, with both positive and negative feedback regarding customer service, maintenance responsiveness, communication, and lease processes. Some customers praise the property management team's professionalism and helpfulness, while others criticize the lack of communication, maintenance delays, and additional charges. Specific mentions of excellent staff members like Amy and Krystal stand out among the feedback. Overall, there are varying experiences reported, highlighting areas for improvement in customer service, maintenance efficiency, and lease management.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Definitely the worst company in…

    Definitely the worst company in Georgia. DO NOT rent from them ever. I’m convinced only 3 people work for this company. I never get to talk to anyone higher up. Renting currently and they only care about money. Communication is terrible as well as service. Darwin please don’t reply with that generic message. Thanks

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Apr 20, 2024
  • The best team.

    The best team work I've ever seen also feel experience with this team.Keep up this hard work for the future growth.

    Sentiment
    • Positive
    Content
    • Property Management Team Experience
    Apr 08, 2024
  • the best team ever

    the best team ever, they manage items carefully & there work flow shows that they are very experienced i also like the respect they show to the customer, good job guys 👍

    Sentiment
    • Positive
    Content
    • Property Management Team Experience
    Apr 06, 2024
  • Nice work

    Professional work from the team

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Apr 04, 2024
  • Horrible

    Horrible. No communication. Terrible response times. Have to reach out and get multiple people involved to resolve anything. Keeps adding charges for gas and I have no gas in my home.

    Sentiment
    • Negative
    Content
    • Communication and Responsiveness
    Mar 05, 2024
  • Positive experience so far….

    So far I have not had a bad experience with Darwin homes. The leasing process was fairly quick and my leasing agent Tiana was the best! Anytime I had a question or concern she was very knowledgeable and would have a response to my answer.

    Sentiment
    • Positive
    Content
    • Leasing Experience and Application Process
    Feb 24, 2024
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Sentiment Analysis (of 30 reviews)
10 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Darwin Homes Property Management  based on online reviews collected from Trustpilot. The analysis helps Real Estate Investors, Property Managers, Customer Service Analysts, Real Estate Analysts, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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