In-Depth Analysis of Progress Residential Customer Feedback
Progress Residential has received a multitude of negative reviews, citing issues such as poor maintenance, overcharging for utilities, difficulties with application processes, and unprofessional conduct. Tenants describe problems with cleanliness, lack of upkeep, mold, pest infestations, and unjustified charges, leading to frustration and financial losses. Many users express disappointment in the company's response to concerns, lack of compassion, and overall unprofessionalism.
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applied for a home with this company , and wish i would've read the reviews before wasting my time ... i make 5x's the listed rent and was denied because of "too many phone numbers" on my credit report . that's insane ! but I'm actually glad I didn't get approved sound like I would've hated having to deal with their carelessness and lack of compassion and understanding. luckily I wasn't scammed out of anything but $20
Sentiment
Negative
Content
Application Process and Fees
Apr 10, 2024
Worst experience ever!!
Worst experience ever!!! Before our lease was up, we still had some things in the home BEFORE our lease was up. Progress already had the home listed and 2 days before our move our day came in and removed our belongings. Washer and dryer, safe, zero turn lawnmower, personal documents and 90% of our clothes. Will not return my calls to tell me anything. I know it was Progress for sure!
Sentiment
Negative
Content
Unprofessional Conduct and Lack of Integrity
Apr 08, 2024
I just moved out in February
I just moved out in February. Gave 30 day notice for month to month lease and they still charged my 973.00 for insuffient notice. Also can't speak to someone on the phone. After you move out, they won't even talk to you on the phone.
Sentiment
Negative
Content
Move-out Charges and Deposit Disputes
Feb 27, 2024
THEY JUST SCAM FOR APP FEES
THEY JUST SCAM FOR APP FEES, THEY BARELY RENT TO ANYBODY. THEY PAY FOR FAKE GOOGLE REVIEWS
Sentiment
Negative
Content
Application Process and Fees
Feb 16, 2024
HERNS COULANGES is very professional…
HERNS COULANGES is very professional and showed me how the heating works at my new home.
Sentiment
Positive
Content
Maintenance Requests and Delays
Jan 29, 2024
They’re a corporate slum lord and will…
They’re a corporate slum lord and will steal every cent they can from you.
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This page displays purchase options and a preview of the customer feedback analysis report for Progress Residential based on online reviews collected from Trustpilot. The analysis helps Real Estate Investors, Property Management Professionals, Customer Service Managers, Real Estate Analysts, Consumer Rights Advocates to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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