Mixed Reviews for Swiggy App
  • 95 users bookmarked
  • Sources Google Play Reviews
  • Size Up to latest 4,500 reviews (Customizable)
Unlock Swiggy’s Customer Feedback Insights Now

Mixed Reviews for Swiggy App

Swiggy app receives mixed reviews, with complaints about poor customer service, delivery delays, and unavailable items. Some users praise efficient service and good quality. The app faces criticism for high pricing and fraudulent experiences. Despite convenience for groceries, Instamart's sudden unavailability disappoints many. Issues with location updates and rude delivery partners further taint the experience. Overall, Swiggy's reputation is marred by various issues affecting user satisfaction.

Best for
  • Market Research Analyst
  • Customer Experience Manager
  • Food & Beverage Manager
  • Digital Marketing Specialist
  • Product Development Manager

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
29 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Export
Custom Date - Sep 07, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>

  • very very very bad app ,l. if you useing this app , it mean your losing your money bilndly

    Sentiment
    • Negative
    Content
    • App Performance
    Feb 04, 2024

  • I had uninstalled the app earlier but had to install it again as I met with accident, but the co-ordination with the resturant still needs to improve. Even the customer service lies with the customer.

    Sentiment
    • Negative
    Content
    • Customer Support
    Feb 04, 2024

  • costing much more. the 107 rs thing costs 235 rs on this platform

    Sentiment
    • Negative
    Content
    • Food Quality
    Feb 04, 2024

  • The orders are getting cancelled after waiting for a long time frequently. Either the restaurant is closed or the item is out of stock. This is causing inconvenience as we wait so long for the delivery and finally get disappointed.

    Sentiment
    • Negative
    Content
    • Delivery Service
    Feb 04, 2024

  • 12 din se mere paise vapas nhi aaye hai Har baar yehi bolte hai 24 hourse m aa jayege aj tak nhi aaye service 3rd class hai bhut h Jada inse bhut achaa zomato hai jiske service bhut ache hai

    Sentiment
    • Negative
    Content
    • Customer Support
    Feb 04, 2024

  • Several times I requested swiggy on phone as well as write mail to update my location but no action was taken. In my last order, I call the delivery partner to tell him about my correct location. Surprisingly delivery man talked rudely to me. It was very shocking. It seems swiggy people forget to train their delivery partner and become arrogant. I will no longer place order on swiggy.

    Sentiment
    • Negative
    Content
    • Customer Support
    Feb 04, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-26 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
29 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Insights: Swiggy Customer Feedback Report
    Google Play Reviews 67
  2. Baileys Colada Review Insights: A Must-Read Analysis
    Amazon Product Reviews 73
  3. Unveiling Customer Insights on 'Çekirdek Kazan' App
    App Store Reviews 96
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Swiggy Food & Grocery Delivery based on online reviews collected from Google Play. The analysis helps Market Research Analyst, Customer Experience Manager, Food & Beverage Manager, Digital Marketing Specialist, Product Development Manager to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Play and is not associated with or supported by Google Play in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Play's terms of use, including copyright regulations, when utilizing the extracted review data.